Formula Global MobilityReviews of formulaglobalmobility.us

Horrible experience and very bad customer service. My name is Andreas Foerster, my delivery was supposed to arrive 4th of August and is getting finally 13th of February. During the process actually is a Company in Brazil handling all and they completly left me in the dark. It has been really horrible as also I have delt with 5 to 6 diferent people as they where leaving the Company. Don´t use this company.

Was not the original company that solicited for our move. The company had an undisclosed relationship with a 2nd part company that was not disclosed until a shipping contract was sent. The American movers did not properly pack a $2,700 television or a crate that was destroyed during the move. The Dutch movers (otherside) laughed at how terrible the crating and item packaging was. The moving coordinator failed to maintain and verify a checklist prior to the move of required documents. Thus a missing insurance document was never confirmed. I do have the original document, reason for loss of document is in dispute. For insurance claim (now based on mass rather than value) is for approximately $600 and was only offered with a Non-Disclosure Agreement.

It was a good experience overall. The only thing I would recommend is to better the communication between the managers and the crew—as they didn’t have my cell phone number here in Brazil—and it took sometime for them to reach me, as they only had my cell number in the US.

5 Star Service, great team, everyone very professional and very helpful as well. We moved from Florida to Spain and they help us accomplish that. A couple issues with the traveling, small damaged goods but even with that we got assisted and they were kind enough to walk us thru insurance claim. Let’s face it… it’s moving, not always goes perfect but we’re very happy with the service and definitely recommend to friends and family.

Everything went as planned and everyone I had to deal with was helpful and polite.

Very efficient and cooperative people. Everythings are good !

Great overall experience. The coordination was executed diligently, packing, pick up, delivery and unpacking was all done very professionally and efficiently. Apart from a short delay, there was only one surprise parking fee, delivery of my furniture was 2 hours early and compiled without damages nor scratch marks in about 3 hours.

I hired Formula GlobalMobility/Granero Moving to ship my belonging from OR to Portugal. The very first complaint was when they came up with an additional 4800.00 for weight overage even after we kept asking the movers if we were good on what we were taking. It took them 8 months to get our things on a ship 10.5 months to actually receive them! Along with another 7800.00 in additional fees storage & insurance and BS fee to get our things on a ship, which never happened! Use anyone but these people! After leaving 10 messages with Granero not 1 return call. I have had to file complaints with USDOT and the FL Attorney General! Both of whom have accepted my case!