Carolina L.
Disappointed service.
Terrible experience. “Flying blind” Status. We are moving from Houston to Miami and after 8 days with everything packed by them we still have no answers about what is the date of the arrival. The cost was 15.000. The beginning of conversation with Regina and Patricia was kind and polite, the due date for the arrival would depend if they would have another moving in between, which is totally expected as we already moved a lot of times including from Brazil to US. But they’ve said originally that would be from 2 to 7 days arriving in the destination but they’ve also stated that can be approximately 14 days - after 9 days - we still with no answer of the date of the arrival. Understand issues may happen but they lack proper management of expectations. I suggest if you are looking for a moving company think better on choosing them. Not a good service at all.
Response from Formula Global MobilityJun 3, 2022
Dear Carolina, We're really sorry about the delay due to exceptional circumstances. We just had the confirmation that you will be delivered next weekend. Again, we’re really sorry, the delay is out of our control and what we can do is do our best to avoid any other delays and make you aware of the situation. If there’s anything else you want to share with us, you can message me personally at [email protected].



