hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Penny H.
Jan 15, 2025
I cannot get any information about when my prescription will be shipped.
I cannot get any information about when my prescription will be shipped. I keep getting the runaround. All my app reads is "Approved! Your order is being filled at the pharmacy"
Response from hersJan 29, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Marni
Jan 15, 2025
My hair is falling out instead of…
My hair is falling out instead of growing!! I read the FAQs and it says it is normal, but it is very distressing!
Response from hersJan 29, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
nicolet G.
Jan 15, 2025
Customer service/responsiveness is…
Customer service/responsiveness is slow. It’s not easy to get the answered/help you need. The prescriptions are a little too much money. The UI between the app and the website are too different. I like that these medicines/help are accessible but it’s not easy enough yet.
Response from hersJan 29, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Pam
Jan 15, 2025
Great Doctors
I think the care and attention that the doctor paid my medication request was fabulous. I got more feedback online than most in person visits. I’m really impressed and happy
Response from hersJan 28, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Pina S.
Jan 15, 2025
I’m Grateful
I’m grateful for having the product available to me. I’m able to feel better with my weight loss journey since I don’t crave Alcohol beverages in access and I’ve reduced my caffeine intake. Shedding weight has also improved back pain already. The only improvement I suggest is the meal replacement shakes. I also wished you sold the snack protein bars in one flavor only.
Response from hersJan 28, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Manijeh L.
Jan 14, 2025
Disappointed
I came to your company because I heard I could get the Semaglutide and had signed up for it but then you no longer had it and were going to reach out when you got it. I’m very disappointed that I have not heard back.
Response from hersJan 29, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Chrissy R.
Jan 14, 2025
I have noticed less hair loss
I have noticed less hair loss
Response from hersJan 28, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Donna O.
Jan 14, 2025
Each time I have reached out I have had…
Each time I have reached out I have had a quick response from a medical staff member!
Response from hersJan 28, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

hersReviews of forhers.com

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hers reviews

I cannot get any information about when my prescription will be shipped.

My hair is falling out instead of…

Customer service/responsiveness is…

Great Doctors

I’m Grateful

Disappointed

I have noticed less hair loss

Each time I have reached out I have had…

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

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Imbue Botanicals

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hers reviews

I cannot get any information about when my prescription will be shipped.

My hair is falling out instead of…

Customer service/responsiveness is…

Great Doctors

I’m Grateful

Disappointed

I have noticed less hair loss

Each time I have reached out I have had…