Amanda T.
My first delivery was stolen
My first delivery was completely whipped open with all the meds gone and not only that but it was delayed several days which left me without any medication I had to pay for a second delivery which then left me without meds for almost 2 months.I was unable to navigate your website or app to contact customer service. I’m hoping once this order runs out I’ll be able to get these meds from my own doctor cause my insurance is much cheaper too.
Response from hersFeb 8, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team