Kristin S.
Questionable Tactics
I could've sworn I canceled my subscription, but all of a sudden, I received a notification that my order was shipped. And of course, you can't cancel your order once it has shipped and of course, they don't offer refunds. The whole process is really scammy. So now I'll be out $175 for a medication that I'm not going to use and I REALLY need that money right now. My own fault for not making absolutely certain it was canceled , I guess. Shame on them though. They know exactly what they're doing.
Response from hersFeb 13, 2025
Hi Kristin, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.