hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Consumer
Feb 17, 2025
Flood of messages to turn other things
After I ordered it, I kept getting email after email telling me I needed to finish my assessment. Which of course I had already done so far I have not Notice any hair growth. Plus, I’m inundated to try your other products which I don’t like
Response from hersFeb 18, 2025
Hi, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Bridget C.
Feb 17, 2025
So I wrote a review about how unhappy I…
So I wrote a review about how unhappy I was about the hers weight loss program and I got a response that they were gonna look into my account and get back to me. Funny they never did then I looked at all the other reviews and they have a basically 2 or 3 auto generated responses. Made me feel the same as when I was trying to ask for help with my doses. Unbelievable so disappointing
Response from hersFeb 19, 2025
Hi Bridget, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Maggie
Feb 17, 2025
Amazingly quick response time to medical questions from doctors
when I started the program I had some start up issues and the docs at Hers responded immediately. It was so comforting knowing I could reach out and get a quick response on medical concerns. Their admin team is awesome also. I received immediate response on questions I had on delivery. Their responses are on target and amazingly quick.
Response from hersFeb 18, 2025
Hi Maggie, Thank you for taking the time to leave us a 5-star review! I’m thrilled we were able to offer you excellent service. Your support is greatly appreciated!
Sharon
Feb 17, 2025
Only lost 2 lbs in 3 weeks
Only lost 2 lbs in 3 weeks. Not getting that “full” feeling
Response from hersFeb 18, 2025
Hi Sharon, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
NANCI K.
Feb 17, 2025
The responsiveness is fabulous
The responsiveness is fabulous! Questions are answered promptly!
Response from hersFeb 18, 2025
Hi Nanci, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
mandi H.
Feb 17, 2025
Starts working in 3 months
It’s been 3 months since I started taking Hers and I notice a difference in my hair already!
Response from hersFeb 18, 2025
Hi there, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Yanina C.
Feb 17, 2025
I have not noticed any difference in my…
I have not noticed any difference in my hair
Response from hersFeb 18, 2025
Hello, Thank you for bringing this to our attention. We’re truly sorry to hear you had a frustrating experience. We would like the opportunity to make this right. We’ve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you.
Leslie S.
Feb 17, 2025
So sick
I have been so sick on this medication. I contacted them today and they said to get Tums or pepto I wish I had not spent $400 and I’m only a week in. I can’t function, I had to leave work. I kept taking it thinking it would get better but it didn’t. This is the worse because now I have a five months supply on something that makes me so nauseous and throwing up. I can’t believe that there is no solution. No refund, no other options. I’m so completely upset and discouraged.
Response from hersFeb 18, 2025
Hi there, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response.

hersReviews of forhers.com

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Starts working in 3 months

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So sick