Ashleigh L.
Complete and utter waste of time
I have had trouble getting approved for weight loss medicine from my doctor because of “insurance problems” (in reality it was just no one contacting the company but that’s another story), so I considered turning to hers to get help. However, they are refusing to approve me for treatment despite fitting the requirements— I am significantly overweight and have a medical condition that makes it hard to lose weight and easy to gain. I do not have an eating disorder, so that doesn’t disqualify me as well. Apparently being overweight and having medical conditions that cause weight gain isn’t enough for these people. Hers was absolutely unhelpful and I wasted 10-15 minutes filling out the questionnaire just to be told that I, someone who clearly met the requirements enough for the medicine to be recommended to me, do not fit the criteria for treatment. I genuinely would not recommend this as a way to lose weight, unless you want to waste your time filling out a questionnaire just to get met with more disappointing. If I could, I would rate this company less than 1 star.
Response from hersMar 25, 2025
Hi Ashleigh, We understand how disappointing it can be to not receive the help you were hoping for. Your well-being and safety are always our top priorities. In certain situations, our medical team may determine that an individual would be best served by an in-person provider. We sincerely apologize for any frustration and wish you the best on your continued health and wellness journey.

