hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Jean W.
Apr 20, 2025
I wasn’t asked if I wanted your product…
I wasn’t asked if I wanted your product for the price you charged me. I wouldn’t have purchased your product as it is much too expensive for me. Also my hair is not responding well to the product. I am losing more hair since I started your product.
Response from hersApr 21, 2025
Hi Jean, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We've requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
SP
Apr 20, 2025
HERS weight loss pills antidepressants
I did not know that HERS would be sending me anti depressants and alcohol and opioid addiction medication. Made me sick and not think clearly. I did not lose any weight - made me want to eat more sugar and carbs. The feeling from taking this medication was horrible and I stopped after 3 weeks
Response from hersApr 21, 2025
Hi there, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We've requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
ANGELA
Apr 20, 2025
Changing subscription plans
I like the ease of ordering. However not being able to change my subscription plan from 3 month to a year without canceling I don't understand. Then when I canceled and resubscribed the medication was changed from GLP1 to a bunch of pills. Not liking that at all.
Response from hersApr 21, 2025
Hi Angela, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We've requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Maria Trinidad S.
Apr 20, 2025
Did not lose weight
Did not lose weight, made me feel sck
Response from hersApr 20, 2025
Hi Maria, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We've requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Lu
Apr 20, 2025
too old for zits !!
Finally my hormonal acne seems to be more under control. It actually got worse before getting better. Thank you
Response from hersApr 20, 2025
Hi Lu, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Louise W.
Apr 20, 2025
Quick response
Quick response
Response from hersApr 20, 2025
Hi Louise, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Christine S.
Apr 20, 2025
Right now I am experiencing hair loss
Right now I am experiencing hair loss. I understand that this was a possibility so I’m continuing to take the medication daily. I have not experienced any positive effects st yhe moment but I remain hopeful.
Response from hersApr 20, 2025
Hi Christine, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We've requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Marla B.
Apr 19, 2025
Beware -- Selling a prescription length is misleading!
I’ve been using the subscription method through Hers and recently got charged for a new 12-week prescription after talking to the care team about increasing my dosage. I was told to go ahead and start working my way up to the higher dose. But the new meds I received don't actually cover that increase. Instead, I've paid for a 12-week coverage, but what I got is closer to 6 weeks of coverage. When I reached out to support (thinking this was just a simple communication miss), I was told I was never instructed to increase my dose and that there was nothing they could do — no additional meds, no make-good, nothing. Honestly, if you’re selling a set amount of pills, then say that. But if you’re selling a set number of weeks, and then tell me I'm good to increase my dose without adjusting what you're sending, that’s a terrible customer experience. What started as a really smooth and great experience has turned pretty negative simply because of how support handled this. This could’ve been such an easy fix, but instead, it got flipped on me as if I somehow did something wrong, which is super frustrating.
Response from hersApr 24, 2025
Hi Marla, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response.

hersReviews of forhers.com

About hers

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I wasn’t asked if I wanted your product…

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Beware -- Selling a prescription length is misleading!

About hers

About these reviews

More in Pharmacy & Medicine, California

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hers reviews

I wasn’t asked if I wanted your product…

HERS weight loss pills antidepressants

Changing subscription plans

Did not lose weight

too old for zits !!

Quick response

Right now I am experiencing hair loss

Beware -- Selling a prescription length is misleading!