MARY L.
I'm getting frustrated the slowness of my weight…
I'm getting frustrated at my weight loss or lack there of. I'm on my full dosage, shots once a week and in 90 days i've barely lost 10.5 lbs. I paid to use the jump start program. I am having a lot of the normal side effects-to be expected and i can handle them, the extreme nausea is a bit more concerning, but the zofran helps. I'm under 1200 calories a day and i still can't lose weight on this program. I have a friend who is 2 weeks ahead of me and they have lost over 38lbs already. The dietician doesn't exist to speak with, i have food allergies that are not listed-anything poultry and I absolutely hate fish but there isn't a single person to talk to about the menu so i wing it. I'm not spending MORE money to buy more of their products, I've already spent just shy of $2,000. I don't need a cheerleader, i need some assistance. I did give them feedback on the slowness of the weight loss this week, I've put on weight-again and I'm severely constipated. I'm getting really frustrated in not losing much weight in 3 months. The weight I've lost isn't worth the amount of money i've spent. Now, after 90 days you'd think it'd be like 15-20 lbs, but, i'm averaging less than 1.5 pounds a week (i do that in the spring/summer on my own) I've have received feedback back from them, and most of the time the response is fairly quick, within the 4 hours. however, one person said i need 100 things of protein a day but the website says different. I drink a lot of water daily, more than their recommended and nothing but peeing more. the first 2 months i was hungry hungry, my weight would drop 3lbs, then 2 more then i'd gain it all back. I'm wondering if i'm on the correct medication...just curious. I leave in 4 months for a european vacation and was hoping to have lost 50lbs by then considering i've been on this over 3 months already. & months is realistic.
Response from hersMay 9, 2025
Hi MARY, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.

