Madeline
Will No Let You Change Kits Like Website Says
According to the Hers website you can change your kit if you are not experiencing results or if you are experiencing side effects that are problematic. However when I inquired about changing my kit, they would not let me do this. It was a complete hassle and an excuse every single step of the way. An excuse for anything and everything and would make absolutely no sense. So when they say they will can change a kit with no questions, that is an absolute lie.
Response from hersMay 14, 2025
Hi Madeline, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.

