Susan Y.
There is no support for follow up…
There is no support for follow up questions. I can't find any direction on how much I'm suppose to take weekly. I've actually gained 3 pounds since being on this, and I can't figure out why. Maybe I'm not taking in enough food? Maybe I'm not taking enough meds. Maybe this med isn't for me. I also tried to figure out the expiration date of the unopened vials, and I can't find this answer. I was shipped a second package but I haven't even gone through the first package.
Response from hersDec 5, 2025
Hi Susan, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.

