hersReviews of forhers.com

January 31,2026 Company : Hers Subject: Formal Complaint and Demand for Full Refund of $1,190.00 Refund I am writing to formally lodge a second complaint regarding unsatisfactory service I have received, and to request an immediate full refund of $1,190. This issue follows my initial complaint submitted approximately one week ago. I have not yet received the promised because of my issue with my medication for the amount of 100.00, and I am dissatisfied with the responses I have received to date. Key details: Current status: No 100.00 refund received for my troubled issue of waiting time frame ; no satisfactory follow-up; ongoing concerns about miscommunication and potential AI-generated response Concerns: Communications may be AI-generated or automated without proper human oversight, resulting in inaccuracies and confusion The promised $100 deposit into my account because of my troubled issues has not been processed I'm now requesting a full refund. for the amount of$1,190.00. I am considering legal counsel and media involvement if this situation is not resolved promptly and satisfactorily Requested resolution: Immediate processing of the full refund in the amount of $1,190.00 A clear, written confirmation of the refund including the transaction reference. I would appreciate a response within seven business days with concrete steps and a timeline. If the matter cannot be resolved within that timeframe, please provide escalation procedures, including contact information for a supervisor or department head. Sincerely, Rotunda Gorman

Do not send me any future orders at this point as I have to have my oncologist approve this medication. My next appointment is in 10 days. I will get back to you. Thank you

It is frustrating to deal with so many people, who don’t read previous text messages, and deliver “canned“ answers. In addition, if an incorrect number is entered at the beginning of the weight loss program, clients are unable to correct it. This is a simple coding issue, which can be quickly resolved. On the flipside, everything was as described, including timely delivery of the second bottle of medication. The instructions were thorough, which helped to reduce any apprehension about the injections.

Very slow progress, but explanation of titration levels make it easier to understand.

so far so good

I like how I can log my information on the app. My complaint is you can’t go to previous days

The doctors and staff answer questions with completely lame canned responses. I feel like the “help” or “24/7 medical advice” is a joke. I am utterly unimpressed. I will finish this 6 months of treatment but if I decide to carry on with treatment it will not be with Hers. Also I HATE the constant push (via emails) for me to buy into your “labs”. I actually have a doctor and I don’t want to buy labs from you.

Is one of the side effects diarrhea or feet/ ankle swelling? Caronhutch @ msn.com