hersReviews of forhers.com

I like the emails that check in to make sure I am doing well. I also like the fact that I can reach a doctor if I have a question or concern.

I was shipped meds too soon and , that I was not expecting. I did not realize I signed up for a subscription for shipments every eight weeks. I thought I was just doing eight weeks and then I would decide whether or not to get another eight weeks that was not very clear and I did not start the meds immediately when you sent them because it was over the holidays so I waited until January 4 which I told you and nobody adjusted the shipping schedule so backed up with meds. Last Fri night come home for a vacation to find meds sitting there for two days that I was not expecting. Tried to get it straightened out since last Friday and it has taken until today to finally to hopefully get my refund. I will decide.if I will be back or not. Probably not Because I felt like these meds were shoved down my throat and sent much earlier than needed. I appreciate the last ditch effort to save the business but I’m not sure what I would be doing going forward. The customer service makes a lot of promises, but then there is no action they tried, but I’m sure they come up against road blocks as well. All I wanted was my subscription ship date adjusted by one month to be pushed out and they wouldn’t do it so that is probably going to cost them my business. No flexibility whatsoever. Sad you are letting the computers run a business and not people with customer service skills.

There is always someone here to talk to and answer questions. Their response time goes from instantly to no more than 10 mins. Amazing! Nurses are helpful, professional and compassionate.

Well regarding my review below, because I made an issue about the small I received for the huge bucks I paid and being told my amount would not be increased, I was fully refunded. I am happy about being refunded but in all it’s a waste of money for the small amounts prescribed which are not worth it. Thank you for the full refund. *The amount I was told to take has not changed anything.I have actually gained weight and my appetite has increased. I was told I won’t see any results until amount of dosage is increased. I want my amount increased considering I’ve gained weight. I received two vials with a very small amount of 2.5 mg/ml each which is a rip off for the amount of money I paid. I asked for more dosage since I was advised no results would show until it was upped and was denied. They tell you to take 8 units which shows no results. Results are only shown after being given enough for 40-60 units which they do not provide you enough with. I paid $650 for a very small amount which is a rip off! I want my money back! You guys ripped me off!! I would like to get my treatment plan updated to reflex this higher dosage of 40-60 units each week since that’s what expected to show a difference. Thank you. Dr. Marianne Hazlitt wrote: Usually the 40-60 unit range is when you really start feeling the difference. You are on a very low dose. You can increase your dose per your plan every 2-3 weeks if tolerating to get quicker results rather than waiting the full 4 weeks between increases. Erin Horton wrote: Hi, my name is Erin, and I'm a member of your Care Team. Thank you for following up with us. I've reviewed your recent messages and your conversation with the provider. I understand you'd like to update your treatment plan to a higher dosage of 40-60 units per week, based on the information that this is when you might start to feel a more significant difference. It makes complete sense to want to adjust your plan to one that you feel will be most effective for you. Since this involves changing your prescription, I have forwarded your request directly to your provider. They will review your entire conversation, your progress so far, and your request for a higher dose to determine the most appropriate and safe next steps for your treatment. NP Tomeika Ulett-Garcia wrote: Hi, I'm Tomeika Ulett-Garcia, a certified nurse practitioner licensed in your state. It is my pleasure to support you with your care today. The prescriptions cannot be changed to this dose until you work through the titration that was provided. Thank you, Tomeika Ulett-Garcia, MSN, APRN, A-GNP-C - (the response I received after my review was viewed is complete utter bullcrap! I want a refund not some pathetic email of an apology. ) Hims and Hers Support (Hims & Hers) Feb 16, 2026, 12:34 PM PST Hi Belinda, I’m reaching out regarding your recent Trustpilot review. I completely understand how frustrating this must have been for you, and I wanted to offer my sincerest apologies for the experience you’ve had with us. It seems as though your medical issues have been assisted by the doctor, however, please don't hesitate to reach out to me here if you'd like me to connect you with the medical team for further assistance. I am more than happy to help! Regards, Hims and Hers Support This place is a huge scam, they take your money and give you a small amount that won’t do anything. I’m reporting this to the better business bureau.

The payment options are great. I also love all the great advice on the app. It is very reassuring that if I have questions, support is just a text away

I submitted a request for more information and to see if I would be approved for one of their products. I communicated with a doctor who did not officially approve me, however, I received a shipment notice for product. I did not order the product and have not received any product. They charged my credit card $175 without authorization. I waited on hold for 29 minutes today for customer service and no one came to the phone. I have submitted comments on Instagram with no response. I am disputing the charge on my credit card and I am reporting them to the Better Business Bureau. I’m done.

Have only been using for a couple of weeks so haven’t seen any results yet.

I am still having cravings and have only lost a couple of pounds.