Kristin
Do not use
The first month prescription went smoothly. The second month prescription never arrived, after two weeks I asked for a refund or for them to send a new shipment. They refused saying it is on the way. Keep in mind this is medication that requires refrigeration and should be taken consistently for the well being of the patient. Their subscription fees are very high compared to other suppliers. Obviously customer service and patient care is a joke. Do not use!!!
Response from hersSep 21, 2026
Hi Kristin, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

