S G.
Horrible with responding once they…
Horrible with responding once they receive payment. I wouldn’t recommend this to anyone. You constantly have to keep messaging them repeatedly saying the same things over and over again. It also causes nausea, constipation and cramps! POOR CUSTOMER SERVICE POOR RESPONSE TIME DON’T RECOMMEND Yet they responded to this comment but still haven’t responded to my messages on the app! Don’t do it!
Response from hersMar 18, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team

