hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Emily A.
Mar 16, 2026
Unreliable access to GLP1
I used HERS for 2 months on GLP1 and then didn't receive my next shipment. I had to miss my dosing day (last Friday) and nobody from the company reached out with any explanation. When I reached out myself, I was told that my current subscription plan had been canceled because it was processed under a different configuration and I needed to repeat my intake forms to restart my prescription??!? So vague and unlikely true. I think it's a pharmacy issue. Anyway, very unhappy, went with another company. PS HERS did refund my remaining portion that was never delivered.
Response from hersMar 18, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Sandy M.
Mar 16, 2026
My hair is falling out MORE than before…
My hair is falling out MORE than before I started the vitamins.
Response from hersMar 17, 2026
Hi Sandy, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Anna M.
Mar 16, 2026
Dont trust this company SCAM
I was charged $99 for nothing. I havent talked to a doctor nor did i agree to anything yet they wont refund my money DONT TRUST THIS COMPANY i will be contacting my bank
Response from hersMar 19, 2026
Hi Anna, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Toni S.
Mar 16, 2026
Did not lose weight after 8 weeks
Did not lose weight after 8 weeks. Terrible side effects with no benefit.
Response from hersMar 20, 2026
Hi Toni, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Deborah C.
Mar 16, 2026
Easy process
Easy process
Response from hersMar 16, 2026
Hey Deborah, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Julissa L.
Mar 16, 2026
Timely deliveries
Timely deliveries, easy access to my treatment plan,and questions are answered quickly.
Response from hersMar 16, 2026
Hi Julissa, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Vanessa O.
Mar 16, 2026
Delays and not enough medication to follow their prescription
All was good for the first GLO-1 shipment. It was delivered quickly, which put me a little at ease after paying the whole treatment upfront. Then the second shipment didn’t arrive on time and I was one week without medication. Worse is that the medication delivered on the second shipment was way less than what I needed. It was labeled as it was for weeks 1 to 5, but should have been for weeks 9 to 16. I tried to tell the care team it wasn’t enough but the response I got back was that they checked everything and it would be enough. It was even implied that I didn’t understand how simple math was done. Long story short, I am didn’t have enough medication for this week, have nothibg for the next 2 weeks. I messaged them again, explained and asked to cancel the treatment and get my money back for the medication I didn’t receive, but after reading some other reviews, I am not confident this is going to be easy. I do NOT recommend Hers to anyone.
Response from hersMar 20, 2026
Hi Vanessa, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Karen J. D.
Mar 16, 2026
I started taking one pill in the…
I started taking one pill in the morning on March 8. Thus far, everything is going well, and I don’t seem to be experiencing any side effects yet. When I have taken it for about a month, I’ll let you know if anything changes.
Response from hersMar 16, 2026
Hey Karen, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team

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Did not lose weight after 8 weeks

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Timely deliveries

Delays and not enough medication to follow their prescription

I started taking one pill in the…