hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Diana
Mar 26, 2026
Frustrating experience in getting timely re-fills.
Other than my first Rx delivery in November, 2025, I have been waiting. My last dose was taken at the end of January, 2026. I've now missed two full months of medication - because of HERS issues. It has been incredibly frustrating as I paid for a full six month prescription. Although I received an email indicating that the RX was in process by the pharmacy, nothing has happened since.
Response from hersApr 3, 2026
Hi Diana, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Our team has followed up with you in your treatment channel and look forward to your response. The Hims & Hers Team
Jill H.
Mar 26, 2026
Received weight loss meds in mail
Received weight loss meds in mail. Day 2 I passed out because of meds after following directions. Was injured due to fall and passing out. Contacted Hers on app next day and they could have cared less the only response was do you want a different medication? Contacted them about a refund and they said they don’t do refunds.
Response from hersApr 3, 2026
Hi Jill, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
lee
Mar 26, 2026
it's been easy and painless after the…
it's been easy and painless after the first few experiences.
Response from hersMar 29, 2026
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Jennifer
Mar 26, 2026
Experience has been ok
Experience has been ok, not bad, not great. I had significant side effects with first medication, first response was to switch to injections. I refused, then I was offered change in oral meds. Been taking oral meds for three weeks with no weight loss. Not service related but unsure if new meds not sufficient. Have not received any follow up check in requests since first week.
Response from hersMar 29, 2026
Hey, Thank you for taking the time to leave us a 4-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
MBBoomer
Mar 26, 2026
Great support
The medical and support teams are wonderful. The payment plan is working out. The delivery of the medicine is in time. Starting third month and ready to see some weight loss though. I’ve lost about 5 pounds since starting.
Response from hersMar 29, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Susan M.
Mar 26, 2026
I feel the company does well but
I feel the company does well. I like the nurse’s advice and she always responds when i adk a question. I just dont feel the product works as well as anticipated. It helps with appetite suppression but only for a couple of days after injection. Would not do this again. Not worth money.
Response from hersApr 2, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Nancy M.
Mar 26, 2026
I am losing very little weight
I am losing very little weight! Not very happy with the medication.
Response from hersApr 3, 2026
Hi Nancy, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Sarah W.
Mar 26, 2026
I feel like a lot of the answers I…
I feel like a lot of the answers I receive in communication are stock answers that push buying to eir meal replacements.
Response from hersApr 2, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team

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I am losing very little weight

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