Jeanine M.
Costly Prescription Errors
I was initially prescribed Kit 1 of the weight loss medication after providing my full medical history. Before starting, I reached out to confirm that the medication would not interact with my current ADHD and anxiety medications. After review, my prescription was changed, and I was given a different weight loss medication—this time without any anti-nausea support. Shortly after beginning the medication, I became very sick and experienced side effects that significantly impacted both my physical and mental health. When I contacted the medical team again, I was advised to switch to an entirely different medication, which came with a substantial additional cost. My concerns about the money already spent due to what appears to be a prescribing error were not addressed. Within just three weeks, I was being asked to try a third course of medication and pay an additional $200+ on top of the $400 I had already spent. I am extremely disappointed and upset not only because of the financial burden and health risks, but also because I feel I was guided in the wrong direction and my concerns were dismissed when I raised them.
Response from hersApr 7, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team