Carole T.
Be Careful!!!
Be very careful when deciding to go with HERS to achieve your weight loss goals. I signed up yesterday and quickly paid the $39 membership fee and was ultimately denied the preferred medication I was seeking. I am not interested in the oral medication or the brand name medications due to the high costs. I requested the compounded version of tirzepatide but was denied. I requested a refund for the $39 membership fee immediately but was also denied. I find the practice of charging a patient a fee before they even know if they are a candidate to be unethical and unlawful. They set it up in a way that you are so excited to possibly get on a weight loss drug and the sense of urgency that they present the membership fee (like it’s a deal so you better hurry and enter your credit card info) is really a predatory form of manipulation. Being a woman who is in a vulnerable position and really wants to lose weight and then being denied but also losing money for a “membership fee” has left a bad taste in my mouth. I will tell anyone who mentions HERS as a potential source for weight loss to run. This company is unethical and feeding on a desperate patient population. Shame on them.
Response from hersApr 14, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team

