Cristina M.
I took the hers weight loss medication…
I took the hers weight loss medication - their medication mix of Bupropion, Metformin, Naltrexone for just ivermectin 6 months. I didn’t see much weightloss really just sustained but I should have known something was wrong when my periods became irregular, but I thought it may have been pre-menopause. At my next annual check up my blood work found that I was in kidney failure. After the stopping the medication, my kidney functions improved. But what really rubbed me wrong as I had stopped my subscription and months later I received another box of medication. When I called to get refunded, which they did based on my kidney failure issue, their excuse for not abiding by my subscription. Cancellation was their intent was to send me one more box and then cancel it from there, which obviously makes no sense. Clearly, this is a company that is more interested in shareholder earnings than the safety and service of their customers.
Response from hersApr 23, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team