hersReviews of forhers.com

They take your money up fron and then don't deliver the meds. I paid for the 6 month plan in February. At the end of March, I FINALLY received my script. 2 bottles that are only good for 28 days. My 2nd shipment came with only syringes. No meds. I have contacted then thru email and the app several times and keep getting the run around. I have sat on the phone trying to talk to a live person too many hours out of my life to count. They take your money (which is a lot) and then don't care about you. I will NEVER recommend. If I hadn't already paid for h What they're not delivering, I would wash my hands of them. Do not use this company. They're thieves

The customer service and support is phenomenal. And the ease of pretty much everything is a win for me.

Signing up was easy as was getting the meds I wanted. I wish there was a bit more oversight but I understand that if I need to reach out I can. Also, I don’t qualify for my insurance to pick up the tab so it is still a bit out of pocket but I am losing the weight and feel healthier.

Easy to use App. Clear and helpful instructions. Deliveries arrive fast and on time.

Going well. No complaints. No side effects. Slow with the weight loss, but I’m okay with that. It has been about 1 pound a week. Which has been good. Years in the past it would drop fast and I would have complications. So I am happy the way this is going. Slow and steady and feeling good.

Every time I've had a question or concern I've gotten very thorough and immediate responses from providers and admin alike. The care and oversight has been amazing.

Easy. Delivery was very safe. Came on time. Thank you.

I really wish I had read the reviews before starting my subscription. The biggest issue is that there is no easy way to actually speak to someone on the phone. Everything is handled through messaging, and because of that, there were multiple misunderstandings that led to mistakes. I reached out to Hers asking about switching from the hair pills to the serum and specifically said I wanted more information before making any changes. Instead of simply answering my questions, they switched my prescription without my approval. At no point did I confirm that I wanted the serum shipped. I continued asking questions because I was still deciding. The app and website also made the process very unclear. I never received any notification that my prescription was about to be filled. The first notice I got was that it had already shipped. I immediately contacted them because it was the wrong item, and even then the app still showed the order as “being filled,” not shipped. After several back-and-forth messages where it felt like they still didn’t understand the issue, they ended up canceling my original prescription altogether. They also refused to refund the incorrect prescription they sent. It’s unfortunate because I actually liked the product itself, but the customer service experience and lack of clear communication made this far more complicated than it should have been.