hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Debi B.
May 10, 2026
I canceled and they still charged me
I canceled and they still charged me. They refuse to refund my money. Be very careful dealing with this company. You have to keep records of all conversations like I did. I have screenshots of every interaction. Crooked company.
Response from hersMay 12, 2026
Hi Debi, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
CARYN L D.
May 10, 2026
It's effective
It's effective
Response from hersMay 10, 2026
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Paulette
May 10, 2026
Try another provider
Hers prides themselves on fast, discreet delivery and charge a whopping 5 month tab to be paid upfront. What they don’t say is actual shipping takes many weeks with delivery dates changing daily. After reaching out to customer support, expect AI responses with generic information. Unable to do refunds after item “shipped” however item considered “shipped” same day when shipping label is created. It’s unreasonable and extremely stressful. Try another provider
Response from hersMay 12, 2026
Hi Paulette, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Sue
May 10, 2026
Excellent
Excellent, I am so happy to be on this journey and know that I am supported and cared for
Response from hersMay 10, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Laura H.
May 10, 2026
I haven't lost any weight
I haven't lost any weight, I took Wegovy over a year ago and lost 30 pounds. But this isn't working the same. Its very disappointing because I thought I'd lose something by now.
Response from hersMay 10, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
JC
May 10, 2026
I expect to hear from the prescriber of…
I expect to hear from the prescriber of my Wegovy and to have check ins about how it's going clinically.
Response from hersMay 10, 2026
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Brooke
May 10, 2026
Shipments inconsistent with provider prescription
My second delivery arrived with the same quantities of the medication, and the same instructions as the 1st one: "Inject 16 units for 4 weeks, then inject 30 units once a week (30 units is 0.75 mg)". The provider prescribed dosage was 0.75 mg (30 units) to start with, before the 1st delivery. I feel that nobody read my answers when I signed up (as attested to by the erroneous initial prescription that had to be redone), and nobody reads what was actually prescribed when preparing my medication. I paid in advance (though I absolutely feel that the company is trying to provide the lowest dosage possible despite marketing promises, rather than what was actually prescribed). I will definitely cancel this at the end of the 6-month period. I expected better from a nationwide company.
Response from hersMay 18, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Bobbi B.
May 10, 2026
I have not had any issues
I have not had any issues, side effects are nonexistent. Very happy so far. I hit a goal I've been trying to reach for 40yrs.
Response from hersMay 10, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team

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