Heidi
Anything but easy
After reading the information about Hers weight loss subscriptions- you have to pay for 2 - I immediately cancelled my subscription to Hers, and never paid for the weight loss meds. A month later, $39 was deducted from my bank account. I tried to contact someone and the website makes it almost impossible to do so, even though they claim it's easy. There is no online support or email to contact anyone. When I tried to contact by replying to one of their sent ad emails, it was returned. Frustrated doesn't begin to describe how I felt.
Response from hersJun 1, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us, We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team