Lyndsey E.
Be careful they keep your deposit even if you cancel immediately
I created an account and was sent pricing that was WAY higher than I thought it would be. I canceled immediately. I'm now being told that they are keeping my $39 deposit because I was given pricing and approval by their doctor. The only way to get pricing was to sign up, now they won't give me my money back. Such a scam. Be careful this is an expensive way of getting access to these meds!
Response from hersJun 5, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

