Patti
Great follow up
Great follow up
Response from hersJun 18, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
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Excellent
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Excellent
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Excellent
10,416 approved reviews, newest moderated first
Patti
Great follow up
Response from hersJun 18, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
Allison R.
Now that Im taking the 4 I can really tell a difference in my hunger has gone down and really can tell a difference but haven’t lost yet.
Response from hersJun 18, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
annette
I haven't received my pills yet. they were sent out on may 13th. and I need them.
Response from hersJun 19, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Tali G.
Very responsive and communicative. I’m losing the weight. It’s a journey.
Response from hersJun 18, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
Ronda G.
Don't really think it's working for me.
Response from hersJun 18, 2026
Hey, We have just followed up in the messages tab, following the medical provider's last message about working out these issues. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team
Wilma M.
Hair still shedding, even worse actually. Gained weight since starting Minoxidil, 4 lbs in 1 month. I walk and/or exercise 4days a week May stop taking it.
Response from hersJun 18, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us, Please send us a message in the 'messages' tab at forhers.com, and our support team can assist you with this! The Hims & Hers Team
Katrina D.
Easy screening process & communication
Response from hersJun 18, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
Krystel M.
Frustrated that I am still shedding lots of hair. Been using product for a month.
Response from hersJun 18, 2026
Hey, We have just followed up in the messages tab, following the medical provider's last message about working out these issues. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team