hersReviews of forhers.com

They give very wordy and often unclear responses to messages. They don't track their own responses. For example, I sent multiple messages to them re: a shipping request. They acknowledged the request and still sent the medication on the wrong date. They also need to identify shippers who will refrigerate when shipping holds are requested due to vacations. I will need to switch providers at the end of my subscription since they have poorly responded to changing shipping dates request and giving convoluted explanations about subscriptions.

I have list 5 lbs so far the first month. I can’t wait to continue seeing results.

A little difficult to contact someone ( by phone).

Very helpful. Clear instructions.

Be very careful with this site. I went on did the questionnaire just to get a feel for their costs. It was never clear what their prices were and thus decided to look at other sites. I have no idea how they got my credit card info. I then discovered a $149 membership charge as well as a $39 initial fee without any medication ordered. When I contacted the company I was total these charges were non refundable. The only way I detected the charges was reviewing my credit card, no email stating I was being charged. Now going to my credit card company to fight the charges.

I started on Hers about 18 months ago and had really good results, I've lost almost 90 lbs but that has now changed. They have changed the formulation of the medication and how they are shipping it to their customers without ever telling the customers. The original medication that I got was good for about a year, the new formulation is only good for about 80 days, meaning that you could run out of good medication before it expires. When I complained about this, all I got was a run around and no answers, and I got really frustrated and said it was a bunch of bullshit. So because I said bullshit, they cancelled my subscription and are now refusing to refund me for the medication that I have already paid for, but not received. These guys really don't care about you, all they want is the money, I had shortages in vials and they basically ignored me. When they switched to the new formula and I complained because it was going to expire before I could use it, they cancelled me. Stay away from them, they don't value customers, they just want that almighty dollar from you and if you don't like what they are doing, tough!

Easy to Report The app makes it very easy to report progress, as well as get help from physicians.

Very disappointed in this “tele health platform” high prices just for a membership and medicine prices are separate which was not specified.