India B.
Very very unhappy
Very very unhappy, I paid $39 yesterday for a membership that basically said cancel at anytime. A few hours later they said my prescription was approved ( I gave them my insurance information). Then I got a notice that my prescription was being mailed and I received a breakdown of the charges $149.00 but it also said no money due today leading me to believe my insurance was covering it.As soon as I hit send they tried to withdraw $149 from my account unsuccessfully. I was very unhappy due to their false claims and deceitful advertising so I asked to cancel my membership and refund my $39.All of this took place in less then 24 hours and I was advised I could not get a refund of the $39. I would never use them or recommend them to anyone.
Response from hersJul 7, 2026
Hi India, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.

