Michelle
Upset
Well, I was traveling for 4 weeks,and I asked if I could have another prescription sent to me. After a lot of battling they said they would send it. I left for my trip,no prescription. But aive paid for it. My kids were on the watch for the order in the mail. It never came. I had an emergency and needed to get home. I arrived yesterday . . . No prescription, and I only have two more doses left. And,I'm sure you'll charge me again. Also,I never got my low cost month. I paid full price for each prescription.
Response from hersJul 25, 2026
Hey Michelle, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this for you. We look forward to hearing back from you soon. The Hims & Hers Team