hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Demry W.
Oct 13, 2026
Awful experience
Awful experience. $150 membership fee on top of a $300 months worth of medication? I cancelled my subscription and need to talk to a representative for a refund. As soon as possible.
Response from hersOct 13, 2026
Hi Demry, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Hollie K.
Oct 13, 2026
Everyone is so helpfull and very…
Everyone is so helpfull and very engaged in the conversations and you keep an close eye on your patient's well being
Response from hersOct 13, 2026
Hi Hollie, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Stacie O.
Oct 13, 2026
the advertisement was for $39…now i'm on the hook for $199 per month!
the advertisement was for $39 membership and monthly medication costs, then they charge $199 a month for membership which frankly i don't get much out of beside talking to an AI bot. very misleading and now im stuck because i need the monthly meds
Response from hersOct 13, 2026
Hi Stacie, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Carla
Oct 13, 2026
I really liked the hair gummies and…
I really liked the hair gummies and they did work. Difficulty getting them and switched prescription to dissolving tablet. Hoping they work as well as the gummies-it took me over 6 weeks to get the changed refill so feel like I’m starting over.
Response from hersOct 13, 2026
Hi Carla, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Steve
Oct 13, 2026
My hair is shedding more
My hair is shedding more, but you said it’s to be expected, sooo…. I really can’t afford to lose more, but I’ll stick to it and see how it goes
Response from hersOct 13, 2026
Hi Steve, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Joan C.
Oct 13, 2026
My experience so far is not too great…
My experience so far is not too great because I only lost 2 lbs and it is very expensive but hopefully when I start my next prescription and keep going to 6 more months and hopefully I can lose weight if not I have to stop taking it because it is very expensive
Response from hersOct 13, 2026
Hey Joan, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal! The Hims & Hers Team
Mary F.
Oct 13, 2026
Feeling well
Feeling well, have so much more energy since I have lost some weight . Will be starting 4mg In 3 days . Hopefully, all will be fine
Response from hersOct 13, 2026
Hey Mary, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Cecilia B.
Oct 13, 2026
You guys charge me twice
You guys charge me twice , Oct 08 $199 and Oct 12 today $149.00 why? please make the correction so I can be charged only once a month.
Response from hersOct 13, 2026
Hi Cecilia, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

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hers reviews

Awful experience

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the advertisement was for $39…now i'm on the hook for $199 per month!

I really liked the hair gummies and…

My hair is shedding more

My experience so far is not too great…

Feeling well

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About hers

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More in Pharmacy & Medicine, California

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hers reviews

Awful experience

Everyone is so helpfull and very…

the advertisement was for $39…now i'm on the hook for $199 per month!

I really liked the hair gummies and…

My hair is shedding more

My experience so far is not too great…

Feeling well

You guys charge me twice