hersReviews of forhers.com

I contacted Hers to make a change to the billing of my existing membership. I did not ask them to cancel it. Hers canceled my membership anyway and later acknowledged that it happened because of an error on their end. Despite that, Hers repeatedly insisted they could not reinstate the membership they had canceled. Instead, I was told I would have to reapply and, if approved, move to their new pricing structure, which would cost me approximately $100 more per month. I asked for the issue to be escalated. I even proposed that if they truly couldn't restore my previous membership, they could simply credit the difference. That wasn't meaningfully addressed. I just kept receiving the same canned response: they couldn't reinstate it. Then, after repeatedly telling me reinstatement was impossible, Hers started sending me messages inviting me to renew/reactivate my membership. So which is it? This is the kind of administrative inflexibility I cannot stand. Hers made an error with my account, acknowledged the error, and then expected me to absorb the financial consequences rather than find a way to correct it. I have screenshots documenting the entire situation and have now filed a consumer complaint with the New York State Attorney General's office. Hers made the mistake. Hers should make it right.

The medicine arrives before I’ve finished taking my first month’s supply. The dosage has been increased and the fact that it is in a prescription bottle, looking like what it is, (medicine) rather than something off the black market makes my journey easier to get family members on board w my decision to try weghovy.

So far it's been good. I am just about to finish my first month and feel good. I have not been able to add my weigt on the app because I have a hurt knee and trying that fixed. I can not stand on a scale. Once I can I will definetly add it.

All going well.

I ordered my product a month ago and still have not received it. I have called twice and not received any answers, and a manager or supervisor would not come to the phone. I would like to know when I’ll receive my product that I ordered July 15 or get my money back. I was really looking forward to this product.

The process is easy and not stressful. It is private and always have the ease of reaching out to then on the app if I have any questions. also love the fact I can track my progress.

Things are fine. I’m not losing weight though.

I really appreciate the customer support, all the details regarding the treatment, a very comprehensive site for info.