Renee B.
My experience
I appreciate the quick, efficient support. The information provided is education. I don't understand why if a lower mg is not working, why do I have to waste my time with it and wait 3 weeks for my next refill. Can you explain that to me?
Response from hersAug 21, 2026
Hi Renee, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team