ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux reviews

481 approved reviews, newest moderated first

Jessica
Sep 28, 2026
Not sure if this is a scam. I never received my purchase.
It is taking forever for the cologne to get here. I cannot see tracking information. It looks like the label was created but it never reached the shipper. I contacted customer service about it and they just wanted to pass the buck. Like this was not their issue at all. I still do not have my purchase.
Response from ForeverLuxSep 29, 2026
Hi Jessica, We’re sorry for the frustration this has caused. We understand your concern when tracking does not show meaningful movement and your order has still not arrived. We’re also sorry that your previous interaction with customer service left you feeling that your concerns were not properly addressed. Please contact [email protected] again with your order details and specifically mention this Trustpilot review so our team can identify your case, review the shipment further, and determine what happened.
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Rita M.
Sep 26, 2026
I did not get 2 items
I did not get 2 items, my Clean Perfume, they basically said I was lying, so now I have disputed this with my bank. I am very disappointed and can’t believe the horrible customer service. I asked for the company to send my perfume or give me a refund. I got neither. They lost a customer, I will no longer recommend them to family and friends.
Response from ForeverLuxSep 27, 2026
Hi Rita, We understand that your concern is not only about the items you say were missing, but also about how you felt you were treated when you reached out for help. We’re sorry the experience left you feeling that your concerns were being dismissed. That is not the customer experience we want associated with ForeverLux. Thank you for sharing your feedback. We will review the circumstances surrounding your order and your customer service experience internally.
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Rebecca E.
Sep 26, 2026
Great deal
Great deal, true product.
Response from ForeverLuxSep 26, 2026
Hi Rebecca, We’re so glad you found a great deal and were happy with your purchase. Offering quality fragrances at great prices is exactly what we strive for. Thank you for choosing ForeverLux!
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Brian W.
Sep 25, 2026
Versace Pour Homme Lies
I have order Versace pour home twice and both times contacted saying that the shipping department broke the bottle and they didn’t have anymore. I believe this to be untrue and I am very disappointed in this and how you’ve handled it. If you don’t have it in stock when I order it, even though according to your website it is, just tell the truth. I have no idea why you’ve told me twice that shipping broke it and there wasn’t anymore.
Response from ForeverLuxSep 25, 2026
Hi Brian, We’re sorry for the frustration and disappointment this has caused, especially since you experienced the same issue twice with the same fragrance. We understand why receiving the same explanation on both orders would leave you questioning what happened. We appreciate you bringing this to our attention. We will have your feedback and the circumstances surrounding these orders reviewed internally, including the inventory information displayed on our website.
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Maribel R.
Sep 25, 2026
Greats perfumes
Great experience buying perfumes from you. I’m a happy customer. Thanks!
Response from ForeverLuxSep 25, 2026
Hi Maribel, We’re so happy to hear you had a great experience shopping for fragrances with ForeverLux. Knowing we have another happy customer means a lot to us! Thank you for your support. We look forward to serving you again!
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Ernesto S.
Sep 25, 2026
Great quality,service and value.
Great quality, service and value.
Response from ForeverLuxSep 25, 2026
Hi Ernesto, We’re so glad you enjoyed the quality, service, and value you received from ForeverLux. That’s exactly the experience we strive to provide. Thank you for your support and for choosing us!
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Alex S.
Sep 23, 2026
Great but a bit slow
Excellent quality product, exactly as described, and I’m very happy with the purchase. Shipping took a little longer than I expected, but the item arrived safely and in perfect condition. Overall, everything worked out well, and I’m satisfied with my order.
Response from ForeverLuxSep 23, 2026
Hi Alex, We’re so glad your order arrived safely, in perfect condition, and exactly as described. We’re sorry it took a little longer than you expected to get there. Because fragrances contain alcohol, shipping regulations require them to travel by ground rather than air, which can sometimes mean a longer delivery time. We truly appreciate your patience and are happy to hear you were satisfied with your purchase. Thank you for choosing ForeverLux!
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Curlian J.
Sep 22, 2026
They told me contact them via emeil…
They told me contact them via emeil only to waste my time and tell me their item is authentic and bring it to a store to verify , jokes on them because I had already bring it in to verify , this so called authentic product doesn’t have a batch number or a QR code to scan to verify its authenticity so how is it authentic?? It has a printed barcode and a picture that looks like a QR code and to add insult to injury the customer service rep on the email was RUDE!! Yh boycott this website and save yourself the headache
Response from ForeverLuxSep 23, 2026
Hi Curlian, We’re sorry to hear that you remain dissatisfied after contacting our customer service team. We also take your concerns about the way your interaction was handled seriously, as we expect every customer to be treated with courtesy and professionalism. We understand that you disagree with the information provided regarding your purchase, and we appreciate you sharing your feedback. Your comments will be reviewed internally.
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