Amazing product that restore my confident and look. I used to have razor bump sight on my face. This product restore my good looking face within 2 weeks.
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear valued customer,
Thank you for your amazing 5-star review! We're thrilled to hear that our product has helped restore your confidence and improved the appearance of your skin. We take pride in creating effective solutions, and your satisfaction means the world to us.
We're grateful for your support, and we look forward to continuing to provide you with products that make you look and feel great.
Best regards,
Forever Flawless
Customer Relations Team
BE
Barbara E B.
Love the exfoliant
I had not received my order, but found out Fedex had a problem finding my address for some reason?? I did get it today!!
I have used the exfoliant for over ten years and love it. My skin is very dry, and I use this product once a week while I'm in the shower using soft and gentle circular motions until I feel everything that needs to removed is gone. Rinse thoroughly with warm water and add my nightly moisturizer.
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Barbara,
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words and your loyalty to our exfoliant over the past ten years.
We're delighted to hear that you finally received your order, despite the initial delivery hiccup with FedEx. We apologize for any inconvenience this may have caused, but we're glad everything worked out in the end, and you have the product in your hands now.
It's wonderful to know that our exfoliant has become an integral part of your skincare routine, especially for your dry skin. Your description of how you use it is perfect – gentle circular motions can indeed work wonders to remove impurities and leave your skin feeling refreshed and renewed.
We take great pride in providing products that meet the needs of our valued customers like you. Your satisfaction is our ultimate goal, and your positive feedback motivates us to keep delivering exceptional products and service.
If you ever have any questions, need further assistance, or simply want to share more about your experience with our products, feel free to reach out to us anytime. We're always here to help.
Once again, thank you for being awesome and for being a part of our loyal customer family. We look forward to continuing to serve you and your skincare needs for many years to come.
Warmest regards,
Forever Flawless
Customer Relations Team
GC
Gabriela C.
Speedy delivery
Speedy delivery, quality product! I've been using the White Diamond collection for years and it's fantastic!
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Gabriela,
Thank you for the fantastic review! We're thrilled to hear that you love our White Diamond collection and that our speedy delivery met your expectations. We truly value your loyalty and look forward to serving you for many more years to come.
Best regards,
Forever Flawless
Customer Relations Team
JM
Joan M.
My story is the same as most of those…
My story is the same as most of those here - lured in to try samples - pushy pushy and new deal after new deal comes down the pike and then they call in other staff to surround you and pressure you with false promises and pictures of success stories off their phones and then more private secret deals just for you (never seen anything like it before even when buying a car!) but we purchased a "kit" of 4 products because my husband did like how my skin looked like a plastic shield to remove wrinkles - we flew home the next day not having taken the set out of packaging so we could pack it in suitcases - got home and 1/2 the jars were empty or discolored and serum smelled like male sperm - it didn't smell like that in the store. I threw up and immediately tried to contact store/website/CS etc - got nothing and no return calls/emails/responses of any sort. If they truly offer a quality product instead of scamming junk slop or empty containers they'd return calls or email - they just want you to go away and most of us probably will - decide it's not work it but $400 is not something I'm willing to part with and get crap in return...if it was a genuine kit of product I'd say I bought it- it's on me but they basically stole my $$ and I don't go away easy. I called my CC company to dispute charge - they took it off my card until they could investigate further so I recommend everyone do that and maybe they'll get tired to scamming everyone and losing out on sales that are being disputed...I'm glad they sent me an email today to shop with as it gave me access to all your helpful reviews that back up my version of what many of you have dealt with - the LV stores need to go away as they're going after the out of town market of people who are drinking and either on business or vacations and don't live there and can't return to the store easily. Maybe this online products are genuine but it's the same Customer Service which is non exisitant to makes you think it's all very expensive junk you believe must be good at those prices. Shame on you Forever Flawless -- forever fake is more like it!
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Joan,
We are sorry to hear about your negative experience, but it seems there might be some confusion. We would like to clarify that we do not have any physical store locations. Our company is a wholesale supplier / online retailer, and we exclusively sell our products directly to consumers through our official website.
Based on your review, it appears that your purchase might have been made at a brick-and-mortar store that carries our products. However, it's essential to understand that these physical locations are independently owned and operated businesses. While they may carry our products, their practices and policies are separate from our own.
We take customer feedback seriously and want to ensure that you are not attributing the issues you faced to our online platform or practices. As an online retailer, we prioritize customer satisfaction and offer a straightforward and transparent return policy to address any concerns about our products.
We sincerely regret any inconvenience or disappointment you experienced, but we kindly request you to direct your concerns to the physical store where you made your purchase. They will be better equipped to assist you with their specific return and refund procedures.
If you ever consider purchasing from our official website in the future, we assure you that we value our customers' satisfaction and are committed to delivering a positive shopping experience.
Thank you for taking the time to share your feedback, and we hope this clarifies any confusion about our company's operations.
Sincerely,
Forever Flawless
Customer Relations Team
KC
Kim C.
The ordering process is very easy
The ordering process is very easy, timely delivery, and deliveries are always correct.
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Thank you so much for your positive feedback! If you ever need anything else, please don't hesitate to reach back out to us.
Best Regards,
Forever Flawless
Customer Relations Team
KY
Kylie
PAID IN FULL AND NEVER RECEIVED SHIPMENT!
I bought a bunch of products in Vegas at the conference I was at and was told they would ship all the products to me as it was too much to take on the plane with me and I never received them. Was told I would be emailed a tracking number for the shipment and never got that either so I have no information at all. Paid for them and have nothing to show for it. How disappointing…
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
We are sorry to hear about your negative experience, but it seems there might be some confusion. We would like to clarify that we do not have any physical store locations. Our company is a wholesale supplier / online retailer, and we exclusively sell our products directly to consumers through our official website.
Based on your review, it appears that your purchase might have been made at a 3rd party vendor / brick-and-mortar store that carries our products. However, it's essential to understand that these physical locations are independently owned and operated businesses. While they may carry our products, their practices and policies are separate from our own.
We take customer feedback seriously and want to ensure that you are not attributing the issues you faced to our online platform or practices. As an online retailer, we prioritize customer satisfaction and offer a straightforward and transparent return policy to address any concerns about our products.
We sincerely regret any inconvenience or disappointment you experienced, but we kindly request you to direct your concerns to the physical store where you made your purchase. They will be better equipped to assist you with their specific return and refund procedures.
If you ever consider purchasing from our official website in the future, we assure you that we value our customers' satisfaction and are committed to delivering a positive shopping experience.
Thank you for taking the time to share your feedback, and we hope this clarifies any confusion about our company's operations.
Sincerely,
Forever Flawless
Customer Relations Team
BV
Ben V.
Snel en keurig bezorgd
Snel en keurig bezorgd
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Beste Ben Veldhuizen,
Hartelijk dank voor je geweldige 5-sterrenbeoordeling! We zijn verheugd te horen dat je bestelling snel en keurig is bezorgd. Jouw tevredenheid is onze prioriteit en we waarderen je steun.
Met vriendelijke groet,
Forever Flawless
Customer Relations Team
LI
Line
They changed the formula of the…
They changed the formula of the peeling. It’s so liquid and not as efficient
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Maya Behlouli,
We are sorry to hear about your dissatisfaction with the recent changes to our peeling formula. As a company, we value customer feedback, and we apologize for any inconvenience this may have caused.
We understand the importance of product consistency and effectiveness, and we constantly strive to improve our formulations to meet our customers' expectations. However, we acknowledge that sometimes changes can result in unintended outcomes, and we regret that the new formula did not meet your needs.
Our team is actively working to address this issue and find a solution that ensures the product's efficiency while maintaining its integrity. We appreciate your valuable feedback, which will play a crucial role in refining our products to better meet the expectations of our customers.
In the meantime, we encourage you to reach out to our customer support team. They will be more than happy to assist you further, address your concerns, and explore alternative solutions that might better suit your preferences.
Once again, we apologize for any disappointment you experienced, and we are committed to providing you with a satisfactory resolution. Your satisfaction is our top priority, and we hope you will give us another opportunity to serve you better in the future.
Thank you for your understanding and for being a valued customer.
Sincerely,
Forever Flawless
Customer Relations Team
