Forever Flawless Enterprises, LLC.Reviews of foreverflawless.com

Response from Forever Flawless Enterprises, LLC.Sep 6, 2023

Hi there Danielle, Your order actually came across my desk twice this week. I suppose FedEx had been trying to reach you, I'm not sure what issue they were having, but just dropping in to let you know you will be receiving your package tomorrow. If you have any other questions, comments, or concerns, please contact me at [email protected]. Apologies for the delay. I know you should have received them by now, but I've gone ahead and confirmed it will be out for delivery tomorrow. Hope you enjoy your products! Have a Flawless day! Best Regards Customer Support

Response from Forever Flawless Enterprises, LLC.Aug 14, 2023

Hello Laura, We appreciate your feedback regarding your recent purchase of the Forever Flawless Instant Wrinkle Eye Cream. However, it seems there might be some confusion regarding the purchase process. We would like to clarify that we are the manufacturer and wholesale distributor of Forever Flawless products. While we do sell our products directly to consumers through our official website, foreverflawless.com, we do not have any physical retail locations. Therefore, it appears that you may have made your purchase from a different retailer or location. We recommend reaching out to the retailer from whom you purchased the product to address your concerns and seek resolution. Since your purchase was not made directly from us, we do not have access to the specific details of your transaction or the product you received. If you have any questions about our products or would like more information about our official online sales, please feel free to contact us. We appreciate your understanding and hope for a swift resolution to your situation. Best regards, Customer Relations Team

Response from Forever Flawless Enterprises, LLC.Aug 11, 2023

Hi Nico, We apologize for any inconvenience you've experienced. According to the FedEx this order was actually delayed due to not receiving a response from the recipient resulting in it's clearance hold expiring and it actually being designated as 'return to shipper'. This of course must be a mistake, we will reship this order new, with an expedited shipping method to ensure you receive it as quickly as possible, please just reach out to us at [email protected] to confirm shipping details at your earliest convenience and we will get this taken care of as soon as possible. If you have any further concerns, please don't hesitate to address those as well. Again we are very sorry for this delay and hope to resolve this promptly. Thank you for your patience. Best regards, Forever Flawless

Response from Forever Flawless Enterprises, LLC.Aug 3, 2023

Dear Mariella, Thank you for leaving a 3-star review regarding your recent purchase of our foaming cleanser. We appreciate your feedback and want to address your concerns about the authenticity of our product. Firstly, we apologize for any confusion caused by the labeling issue you mentioned, where the product says "Forever Rlawless" instead of "Forever Flawless". Rest assured, this is an isolated printing error that occurred during production, and it does not in any way affect the authenticity or quality of the product inside. We take quality control very seriously, and we want to assure you that we are the original and authentic source of Forever Flawless products. Upon reviewing our records, we have found your order number in our system, confirming the purchase of the foaming cleanser. We sincerely appreciate your support and trust in our brand. If you have any further concerns or require assistance with anything else, please don't hesitate to contact us directly. We value your satisfaction and want to ensure that you have a positive experience with our products. Thank you again for choosing Forever Flawless, and we hope to exceed your expectations with our authentic and high-quality skincare products. Best Regards, Forever Flawless Customer Relations Team

Response from Forever Flawless Enterprises, LLC.Aug 3, 2023

Dear Jiyeon Kim, Thank you for your wonderful 5-star review! We're delighted to hear that you had a positive experience with our fast shipping and that you love our products. Your satisfaction is our priority, and we're grateful for your support. Best regards, Forever Flawless Customer Relations Team

Response from Forever Flawless Enterprises, LLC.Aug 3, 2023

Dear Linda Maynard, Thank you for your wonderful 5-star review! We're delighted to hear that you find our products easy to use and beneficial for your skin. Your satisfaction is our motivation, and we're grateful for your support. Best regards, Forever Flawless Customer Relations Team