I got a container for a Christmas gift, and then purchased a bottle.
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Donny Shadburn,
Thank you so much for taking the time to leave a 5-star review for foreverflawless.com! We're thrilled to hear that you had a positive experience with our products.
If you have any further feedback or need assistance with anything else, please don't hesitate to reach out. We're here to help!
Thank you again for your support and for choosing Forever Flawless.
Forever Flawless
Customer Relations Team
MM
Mart M.
The order arrived very quickly
The order arrived very quickly. The products are really luxurious so far and the extra "surprises" included with the orders are always a treat.
Response from Forever Flawless Enterprises, LLC.Apr 5, 2023
Thank you so much Mart, glad you're enjoying your products!
SE
Serena
Never got my package
Never got my package
Response from Forever Flawless Enterprises, LLC.Apr 5, 2023
Hello Serena, very sorry to hear about your package. Our records show it was delivered to your mailroom. Please contact us at [email protected] so we can assist you in resolving this issue. Thanks!
***
Hello again Serena, just wanted to follow up to see if you received the products since we've last corresponded and the order was reshipped? Thanks!
AO
Angie O.
I spent 2,200.00 on products just…
I spent 2,200.00 on products just minutes before the store closed. I won’t bother you with the tactics used to get me in this circumstance but I’ll just say I’m a reasonable intelligent person and I was taken to the cleaners! These people are professional scammers. Due to the substantial amount of money I spent I trusted that there would be recourse if something happened to go wrong. My mistake! I learned a few hours later after the samples were applied to my face that I am highly allergic to all of the things I purchased. The store was closed and I flew out early the following morning. I have tried everything to get my money back. Doctor’s note, dispute on my credit card, many phone calls, to no avail. I have not opened any of my products or even taken them out of the bag. Their response is because I got such a great deal under the sales clerk’s “special” code…..my sale was final. I cannot use this product and they don’t care. This is the first review I have ever written. Buyer BEWARE!
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Angie Olson,
We are sorry to hear about your negative experience, but it seems there might be some confusion. We would like to clarify that we do not have any physical store locations. Our company is a wholesale supplier / online retailer, and we exclusively sell our products directly to consumers through our official website.
Based on your review, it appears that your purchase might have been made at a brick-and-mortar store that carries our products. However, it's essential to understand that these physical locations are independently owned and operated businesses. While they may carry our products, their practices and policies are separate from our own.
We take customer feedback seriously and want to ensure that you are not attributing the issues you faced to our online platform or practices. As an online retailer, we prioritize customer satisfaction and offer a straightforward and transparent return policy to address any concerns about our products.
We sincerely regret any inconvenience or disappointment you experienced, but we kindly request you to direct your concerns to the physical store where you made your purchase. They will be better equipped to assist you with their specific return and refund procedures.
If you ever consider purchasing from our official website in the future, we assure you that we value our customers' satisfaction and are committed to delivering a positive shopping experience.
Thank you for taking the time to share your feedback, and we hope this clarifies any confusion about our company's operations.
Sincerely,
Forever Flawless
Customer Relations Team
KM
Karen Morrison B.
ZERO STARS!
ZERO STARS!! This is HORRIBLE!! They stop you in malls,put on a product that looks useful, then sell you a product and it's FAKE!! DOES NOTHING!! The employees are the WORST!! They are all snake oil,used car salesmen.If you do not buy everything they want you to buy then suddenly they treat you like gum on the bottom of their shoe!! They give you sickening looks, snarl and do not treat you with any any customer care. I'm SO MAD at myself for EVER speaking to this company. RUN, RUN FAST
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Karen,
We are sorry to hear about your negative experience, but it seems there might be some confusion. We would like to clarify that we do not have any physical store locations. Our company is a wholesale supplier / online retailer, and we exclusively sell our products directly to consumers through our official website.
Based on your review, it appears that your purchase might have been made at a brick-and-mortar store that carries our products. However, it's essential to understand that these physical locations are independently owned and operated businesses. While they may carry our products, their practices and policies are separate from our own.
We take customer feedback seriously and want to ensure that you are not attributing the issues you faced to our online platform or practices. As an online retailer, we prioritize customer satisfaction and offer a straightforward and transparent purchasing experience, as well as a no pressure sales team that's on hand and very knowledgeable to ensure you can buy with confidence.
If you ever consider purchasing from our official website in the future, we assure you that we value our customers' satisfaction and are committed to delivering a positive shopping experience.
Thank you for taking the time to share your feedback, and we hope this clarifies any confusion about our company's operations.
Sincerely,
Forever Flawless
Customer Relations Team
EP
Elvia P.
I have received an answer to all my…
I have received an answer to all my doubts. And products are great.
Also I received samples of a cream in diamond-shaped envelopes and I would like to know which one is the cream. is incredible.I would also like it to have a branch in Mexico City.
Response from Forever Flawless Enterprises, LLC.Mar 20, 2023
Hello Ms Perez, thank you very much! The product in the diamond shaped sample sachet is our Multi-purpose Body Lotion. Thank you for being a Forever Flawless customer, have a Flawless Day!
MC
Marinela Contreras N.
product came on time
product came on time
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Marinela,
Thank you for your wonderful 5-star review! We're glad to hear that your product arrived on time. Your satisfaction is our priority, and we appreciate your support.
Best regards,
Forever Flawless
Customer Relations Team
CO
Cherie O.
I love the discounts and the shipping…
I love the discounts and the shipping is always immediate.
Response from Forever Flawless Enterprises, LLC.Aug 3, 2023
Dear Cherie,
Thank you for your fantastic review! We're thrilled to have you as a long-time customer and appreciate your loyalty. We're delighted to know that you love our discounts, and we're committed to providing immediate shipping to ensure you receive your products promptly.
Thank you for being awesome, and we look forward to serving you for many more years to come!
Best regards,
Forever Flawless
Customer Relations Team
