forefrontdermatology.comReviews of forefrontdermatology.com

We go to Tennessee River Dermatology in Athens, Alabama. My husband was billed for 2 surgical procedures at 800.00 for 2 spots burned off with nitrogen by the nurse practitioner. I called billing they said the correct codes were billed and the office manager Leslie said they couldn't correct the claim since a 3rd party biller Forefront Dermatology does their billing. This is flat out fraud! I am on with UHG as we speak filing an appeal and requesting a utilization review. Forefront manager Lewis M. replied with a link to contact them directly. When I searched that link nothing comes up. We will definitely not be going back!

Took my money and left. The appointment lasted 10 minutes. Paid 178 dollars for a doctor who did not even care. Doctor clearly was not knowledgeable about my situation and didn’t refer me to someone who was knowledgeable. All I wanted was a discussion about PRP. He told me this, “the only thing he could do was get me finasteride.” I was not in there because the treatment I was already doing wasn’t working, it is. The problem is that I was exploring PRP options and he basically cut me off did not listen. Very irritating. And he was a jerk in my opinion. Find somewhere else. The doctor didn’t even know he didn’t have a clue. Jokes on me setting up an appointment at this office.

After a visit to a medical office months ago, I called customer service for an explanation of the continued and inflated billing this company sends. Apparently an office in Milwaukee handles the billing. The response was unsympathetic and shrill, and the invoicing, as so often in the medical industry, was difficult to read, incomplete and insufficient for payment until further documentation arrived. Mismanaged and not there to serve the customer . . . and we are forced to tolerate this because we need the medical service? Bottom line: Overpriced, under-serviced, money hungry. Another medical care grab for the patient pocketbook. Where is the "care" part of medicine when it is all about the money?