forefrontdermatology.comReviews of forefrontdermatology.com

I am extremely disappointed with my recent experiences at Virginia Beach Forefront Dermatology. The scheduling department is completely unreliable; they have canceled my appointments multiple times without giving me any prior notice, causing major disruptions to my schedule. Furthermore, the nurse I have been assigned to for my last three visits has been consistently forgetful, failing to remember simple, direct instructions from the doctor regarding my care.

I was initially helped by Katie, who seemed to be in a big, fat rush! She didn't want to answer questions, which leads me to the next issue,Dr. Margaret Max who did the surgery. It was only last minute I was informed this very minor surgery of removal of scar & biopsy; which I thought was a small cyst, could give me a scar as well. I know for a fact nothing bled from any wound on my side, which is the only way it would be a scar. The way the wound was sewn up after the biopsy tool took out a chunk of skin, it now has two small divets on either side of the 2 stitch scar. Probably because she did not excise it in shape of a football, which I have had before for a larger mole, and left no divets. Not happy with the surgery and not happy with Katie.

I was rushed through my visit. Several ladies were in my room at once and that was uncomfortable. This provider is in my network and an abnormal mole was removed during my visit. I was billed a very large amount for the lab services bc an out of network dr was used. That was not my doing. Forefront made that mistake and I am still fighting with insurance and trying to get forefront to adjust bill. My date of service was 3/29. Beyond ridiculous. I am so frustrated and have had so much anxiety over this bill. I need help with it. Advocating for myself has gotten me nowhere. I am going to have to call an insurance advocate next.