ForecourteyeReviews of forecourteye.com

My experience is too long to detail here but know this... If you forget to pay for fuel (as my son did) go back to the service station and pay for the fuel ONLY as I did at Tesco Express Hove (the manager, Tasios, was so kind) and then formally write/email Forecourt Eye as follows. I do NOT give you permission to hold my data in any format. As the fuel debt is fully settled, please immediately update your ANPR database to remove any active blacklists, pump-authorisation blocks, or risk alerts associated with my vehicle and confirm that this has been done by return. I am advised that it is unlawful to do this in an attempt to force me to pay an admin fee and such action would constitute a breach of GDPR law. I will NOT be paying any admin fees as it is NOT my debt. In this regard I wrote this. Please be advised that I was not the driver of the vehicle at the time of the incident as you are already aware.(They have photos) Under civil law, the contract for the purchase of fuel is formed exclusively between the driver who dispenses the fuel and the forecourt operator. I have consulted with my solicitor and the special provisions that allow private parking operators to transfer liability to a registered keeper do not apply to civil debts for unpaid fuel. I am not convinced that they will take drivers to court for their admin fees ALONE as there is no debt once the fuel has been paid for. They cannot claim legal fees against a defendant in the small claims court so it would be a total waste of time, cost them more to pursue it than they ever be awarded and the judge is likely to throw it out for wasting court time. Their leverage is to keep you blacklisted but they can't do that if the fuel has been paid for, i.e. under GDPR law. I am considering a complaint to Trading Standards and if they continue to harass me I will take it to the press to expose their tactics. They rely on intimidation.

Absolutely disgraceful and completely unacceptable. They shared my car’s number plate with other petrol stations, falsely accusing me of failing to pay for fuel — despite the fact that this never happened. Spreading false allegations about someone without any evidence is extremely serious and unacceptable.

BEWARE Dreadful company. Received a demand for fuel payment for a van I do not have. I was also abroad on holiday at the time. Licence shows a middle aged Irish male. I am Scottish female. Dreadful threats of bad debt etc. Should not be allowed to practice. Intimidation +++ Inaccurate information +++ Apparently not a scam but I will be treating as such. BEWAREl

Ridiculous company. I record a letter that I didn’t pay for fuel. With threatening court actions. And a strong armed. Bullying scare tactic. Saying if I didn’t pay through them with an extra £15 admin fee I would find it near impossible to refuel my car anywhere in the uk. I’m a disabled driver my car is my link to outside which you can guess put myself into a bit of a panic until I thought about it and how ridiculous this statement really is. Also complained to Tescos as why they would even give a dirty rotten ignorant company like this the contract to look after there forecourts. Absolutely disgusting vile company. There are ways to go about situations like this absolute mistake that was so long ago I don’t actually know if it true or not. But making threats is definitely not the way about it. I already went to Tescos to apologise and pay the £20.01 which they refused and said had to go through forecourt eye. Well forecourteye can sing for any payment from me. If I was going to thieve petrol I would have filled my tank not £20.01. And certainly not from a garage 2 min from home I’m in nearly 7 days a week. Idiots.

Pump shutdown half way through filling. Then rebooted and I carried on filling. Explained to staff what had happened and told the amount to pay which I questioned twice but was told strongly there was nothing more to pay. Two months later I come back from holiday to find a letter dated before I left [and no evidence on envelope it was posted on letter date ] and the 14 days period for a 'lower' admin fee had passed thus admin fee increased to £60. It is disgraceful SHELL are dragging their name and reputation down by using a company who are clearly in the ilk of the cowboy parking companies, and by passing details to such a company when their equipment and staff failures have caused the issue. There seems no redress. Just pay or we threaten higher costs, court action and bans from forecourts. Shell will no doubt say its out of their hands now and my gripe is with Forecourt Eye, but a company the size of Shell entering into a contract with no influence after passing on an incident is unbelievable

This is a scam operation, simple as that . A completely false text message sent to me "requiring payment".

This company is a sham! I went to pay for fuel, the Indian guy said thank you after I paid. Card machine had a big protective boot rubber cover over it which had faded with the years and made the screen unreadable. I typed my pin pressed green and got a reassuring beep. The Indian guy said thankyou bye. Few days later driving across country went to fuel up and was blocked because (as I was told by the cashier) I had stolen fuel!!!!! Late afternoon, no idea where who why all she said was it was a GC place. I called 8 different Gc places I knew of and one (initially said no) called me back an hour later and said yes it was us. They then said the payment had failed… z left me standed at peteol station. gc then said I would need to call tomorrow to verify what had happened and dispute it I had to make an online payment plus £35 admin cost for a mistake which wasnt mine. Absolute scam of a company….. how much do they kick back to the garage? Is there an incentive for reports of drive offs I wonder 🤔

I am a driving instructor with a sign written car. Earlier this year I filled my car with petrol and went in to buy some shopping. The member of staff asked did I have petrol and I said yes and told them the pump number. They processed the transaction but did not charge for petrol. Around 2 weeks later I received a threatening letter from this company saying I didn’t pay for petrol. I went back to the garage where I used to get all my petrol from (over £400 a month) and asked them to help as they knew me as a regular and know I wouldn’t willingly leave without paying but they were dismissive and said it wasn’t there problem. I will NEVER use Tesco for petrol again. I had to pay the fine but will be perusing my options.