I heart T.
I love their whole idea, but
I love their whole idea. That and the fact that I love the everyday tee is why they get 3 stars. Otherwise, I’d give them 2. Their customer service is abominable. I tried to return/ exchange a couple tops ( because their sizing is all off, as everyone else says) and the process took an unreasonably long time. I spent a lot of time chatting with them over it. I don’t care if they are understaffed, hire more people. Bad customer service is just unacceptable these days. They can’t keep anything in stock, either, which is frustrating. How is the trade/ exchange process supposed to work if you can’t replace your old tee or other article? Last of all, they keep changing how they do the trades. It’s confusing and I feel like they are offering less and less for the trades each time. I’m going to hang on to my favorite tees, maybe buy a couple more when they are in stock, and not try to do the swaps. I’m also going to try out the tees from The Classic T Shirt Company. They just do tees and seem to have their act together. :)


