For DaysReviews of fordays.com

I chose the ForDays take back bag to try to do my part to limit our footprint on the earth. I spent 40$ for two bags. The instructions are simple. Fill the bag, and send it. I used the QR code on the bag to get my label. Attached the label the package and dropped it off with USPO. The next day the packages were returned to me for lack of postage? The postage was prepaid on the label. So I took the packages back to the post office and this time the post office staff told me that the bag, that ForDays sent to me, was too big for the postage included on the label. I have sent ForDays several emails asking what to do next and so far I have not heard anything. I feel as if I got scammed. That I gave them 40$ for nothing. If you don't want your clothes to end up in a landfill find another company. These people are non responsive and it's not as easy as they say. It's been a real drag.

I've reached out to customer service twice when the code on my Take Back bag didn't work properly. Both times, they responded within a couple hours and immediately resolved my issue. It's nice to finally find a company to recycle worn clothes.

This started out being a positive experience but it has devolved over time. I’ve purchased 3 take back bags—the first bag I paid $20 for and the next 2 were purchased with my closet cash. When I went to purchase a fourth bag my closet cash was not accepted. I contacted customer service and was told that closet cash could not be used to purchase a take back bag (funny since I already had). I went onto the site to try to purchase something else with my closet cash. The items available for purchase are overpriced. I settled on an expensive tee shirt and STILL my closet cash could not be used. I give up. They can keep my $20.

I received an order and every item was either damaged, sized for a giant or sized for a toddler. It’s been 3 days of me begging for a return authorization and they keep telling me to hang tight and someone will get back to me soon. This isn’t the way you run a business. I’ll be disputing all charges with PayPal and writing reviews because they left me no other option.

very good staff housekeeping Pinto

The mission is very positive. I could take my time filling the Take Back bag. However, the execution on a Take Back Bag needs more work. The QR code on my bag had to be manually entered to get to the electronic label. After a long wait, USPS wasn't able to use the QR code that was provided. I ended up paying for a label at UPS. This wouldn't necessarily be such a big deal if the bag wasn't $20. As a positive, customer service refunded me $3 to pay for the label I had to print at UPS. I may look for another option in the future due just due to hassle BUT it was an outlet to recycle something that is very hard to find an outlet to do so.

Customer service is awful. There is no way to talk to a person. When you email them a problem they will email you back days later that they already did something you didn’t ask them to do that think you will like but they never asked you if you want. For me they initiated a return I didn’t ask for on a package I hadn’t even received yet which meant I had less time to make a decision on the return and get the package in the mail than I would per the policy on their website.

I hope this is a helpful review for people who are worried about shipping. I bought the Take Back Bag and it took quite a while to come. However, they are transparent on their website (specifically, the page where you purchase the bag) about when they will ship it out. My guess is to keep their practices sustainable, they only send them a few days out of the month in bulk. No big deal. It took about a month to come, but when I ordered clothes, they came very quickly! There was an issue with my closet cash not depositing and the customer service helped me via email very quickly. For Days is a super cool company and I plan to support them for a long time!