Food LionReviews of foodlion.com

They could hire better employees

There were only 2 cashiers at 6:30 pm and customers about 2 deep in each line. I came to Carlina's line to ask for price check on christmas alearance items and presented VIP tag that she scanned. None of the first 3 items showed clearance. I tried to ask why and she said "I dont know. If you want me to check, I dont know." I told her I would just take the items to customer service and she started getting irate, loudly saying there is no customer service....only thing any of us listening to her could agree with. She was overtalking me, started loudly saying "you people" figured out you have to subtotal or finish to see clearance. I made got louder, scarier, so I got out of line to go to taniyahs line. I asked for a manager and taniyah said well I guess I'm one. She stood there and let Carlina keep yelling at me. Calling me a M---F---, telling customers I was condescending, she's from New York, doesn't have to deal with folks in Wichita who hang folks, you people cant get away with that. I never raised my voice, went to another line to avoid her rants. She left her register, said she was leaving but kept hollering and cursing. I asked taniyah to please call someone, get her out of my face, stop humiliating me...nothing was done.

I have been going to this Food Lion(Hicone Road/Greensboro NC) since it opened 20+years ago. You would think I have learned my lesson by now about the store in general especially their customer service. They were offering a $20 coupon if you spend a certain amount. I had the coupon but forgot to use it when I checked out. I then went to customer service and explained the situation to them. They could of cared less. I was told to use it next time but as I told them, it was only good for 2 weeks and could not be used after today. They informed me they could not give me $20 even though I had already spent $229 today. This is not the first time I have had a problem with them. I could write a book on all the problems I have encountered with them and 80% is wit customer service and 20% is with their cashiers. They need to be taught the level of customer service that Chick Fil A has. I wanted to give 0 stars to this Food Lion location but was required to give at least 1 star.

Why don't you guys sell chocolate covered potato chips, I can't drive, I would expect to see them at Food Lion Burwood shopping center. You barely have anything.

The store in Orangeburg is a mess. Floors always seem to have puddles. Watch out on the meats - they leave lots if fat on the hidden side.

I wouldn't recommend to shop at Food Lion. Customer service so bad . MVP car reward never work and when you call them , they tell you nothing they can do or just hand up on you. I neve back to that store again.

Today, was purely shocked at what happened to an disabled elderly woman. I was going to my car and noticed her sitting alone in a vehicle that was smoking from under the hood. I approached and brought it to her attention. She told me her daughter was inside. So, I turned around and headed back into to the store and met management coming towards me. I told them and his reply was...'We are taking her a chair, but I have to think about liability.' I was shocked at that comment!...As I was driving by her, they took the chair back into the store and left a 70 year old disabled person sitting in in her car...IN THIS TREMENDOUS HEAT.

Food Lion are a bunch of thieves!! I sent my son to WM to buy 3 items which would have cost just under $14. For some reason he decided to stop at food lion off of fuselage in baltimore Maryland. Those same 3 items he got at food lion cost us $25 frickin dollars!! Are you frickin kidding me? Seriously!!! I said 2 years ago I would never EVER shop with that nasty sloppy rotten food selling robbing high priced grocery store again and I meant it!! That’s ok! Enjoy that $25 you got from my son tonight because you’ll loose a lot more than that in the long run!! BELIEVE THAT!! 🤬🤬