Food LionReviews of foodlion.com

Food Lion on Knox Abbot Drive Cayce South Carolina. Lines are forever long. Inexcusable. June 10th, 6:20 pm. Nobody attempting to speed things up in store.

I'd go 2.5. Not because the stores are bad, the ones I go to are pretty decent, and the employees are friendly. However, you cannot trust the website, especially the reviews. Was looking at a product I used before and it showed 4.5+ stars. It's a decent product, but more of a 3 start item. The FL website would not let me even start to post a review or star rating. All the 4+ star ratings were BS "[This review was collected as part of a promotion.] ". They block REAL review from the website.

Advertised price on shelf tag didn’t match price charged at register second time this has happened. 1-6-25 & 1-13-25

Tried Food Lion's website and delivery via InstaCart....first of all, the website doesn't work properly so pay close attention to your order before paying. Second, they were out of 3 cases of soda I wanted (half my order) and sent a text asking if I wanted to sub, I immediately said yes and sent them an alternative, but received a text saying my shopper had already checked out. Long story short, I was charged $7.99 BEFORE tip to deliver $23 in groceries. I emailed InstaCart, they sent a form notice saying someone would talk to me and then nothing. This is the last money they'll EVER con me out of...

I wasn't aware of the phone policy in your store. The cashier's device was hidden by her hair, as she continued her conversation with her friend on the other end. It would have been nice to be recognized as a customer. She then carried on a conversation with the other cashier about work. I had to reach for my change because she was too busy to put in my hand. No thank you for shopping. I will definitely look to see who is the cashier next time I check out.

I notice the staff tries to deal with the stocking and quality issues customers bring to them, especially because I'm understanding to how difficult retail can be they get it when I ask questions, but it's like their hands are tied and they've given up most of the time. I've heard them say they "will try but it probably won't do any good" and similar wording. The quality has dropped like other stores I've been to. Prices inched up, packages shrank, items are constantly out of stock..like unsweetened almond milk and heavy whipping cream. Many store brand items run out of stock and only the smallest organic size will be available in number so it makes me think...are they stocking the items that makes the highest profit and decreases customer selection because people need to buy staple items or are manufacturers switching what brands get better access to the raw product?..who knows the real answer it's just my observation and it's common to see this at many other locations I've been to in Hampton Roads and Southside Virginia. Happy staff and Value are getting harder to find.

Food Lion Store #0930, 481 East Broad Ave., Rockingham, NC, (910)997-7468 has a terrible need for customer service training. My niece walked in today, 5/3/2024, to pick up a few items, and she was wearing her mask which her reasons are her business like the other folks and even some of the store employees who were also wearing masks. This old white female precedes to make this asinine statement, "I don't need to wear a mask, I just need to behave myself." And when a co-worker asked her,"Who?" The old bitty points directly at my niece. This was ignorant and uncalled for as there were plenty of other people wearing a mask. I assume the bat was jealous because my niece is young and firm while this old hag is not only not aging with dignity but with no grace whatsoever. I recognize ignorant behavior like this has to do more with the offender than their victim, but my niece nor any other customer is responsible for her low self-esteem or her inability to stay firm in certain places as she gets older. I don't know about you, but I don't go in and help pay folks' minimum wage paychecks to be insulted for just walking in. To me, though, this reflects poorly on the store's management and, obvious, lack of providing customer service training for their staff. If you are not happy working in a customer-service job, go sling them low hanging tits on the corner somewhere. I'm sure some desperate crackhead would give you a few dollars to use your dirty mouth for something better than talking trash about a paying customer minding their own business.

I hate Food Lion the prices for what they offer are way too expensive. They are disgusting to say the least. They think they have the best of the best. BS