John
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Food Lion is listed under Grocery Stores & Markets.
Food Lion (foodlion.com) has 258 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 177 reviews with 1 star · Clear filters
John
This store's site is not working to complete orders!
Ex F.
If I have to pay Harris Teeter prices, I’ll go to Harris Teeter. FL employees hate their jobs and block aisles constantly with no concern for the customers. Selection is decreasing on items I am accustomed and comfortable buying. Had a good run with Food Lion but it appears it’s over. So long…
Albert S.
The pick up service at the Columbia NC store in the past has broken missing and thawed out items. Orders were given to the wrong customer and mgmt refused to refund money. The service will not shop for certain customers once they know who they are shopping for rude cashiers and a lack of stock.
jules
Bacons Bridge Road Summerville SC Rude employees and will argue with you over a price. Lady in customer service complains out loud that she has to help people instead of talking to friends. Old cashier that works morning yelled at me and when I told her the price was wrong she said it is what it rings up and moaned that she had to call customer service which was more rude with food all in her mouth. This is the worst location and I will drive further next time to go to a Food Lion that is friendly and helpful.
John J. R.
At 18:48, 26 Apr 24 the cashier in register #1, Store #0420 located at 3808 Guess Rd Durham NC discriminated me and treated me like a thief. I had three items on my hands and ask for a lighter, she asked me to put the item at the registered, scanned the items, put in the plastic bag away from me and then left to get the lighter. After I paid, I stated I had to go back because I forgot to buy something and she said I must leave my shopping bag with her (after I have paid for it). It immediately triggered me and I said “Ma’am, if my intent was to steal something, I would put it in my bag (a tactical bag I had with me) and she said “I know you will” I asked for a manager, but no one responded (even knowing there was who appeared to be a supervisor witnessing everything). I told her she cannot be treating customers like that and calling them thieves, to which she replied I was the one calling myself a thief. 1. As a Latino, this is a clear sign of discrimination and targeting. 2. Food Lions does not have a policy which prohibits customers with entering the premises with bags; otherwise, people could not come in with purses, backpacks, tactical bags, etc 3. The premise does not have locker equipment to support (if any at the time) a no bag policy. 4. Employee action was a clear indication of targeting and labeling with no facts or evidence to support such action As a Latino who served our nation for 20 years in the Army, I feel discriminated, humiliated and labeled as a thief
Tammey
Store's in Tennessee. My husband worked at the Store's. At every one, NO ONE washed there hands. (Even manager). He bought chicken and was sick for days. Every trip to restroom no washing. Wish I new the name of each store. Bewear.
Laura C.
Nice store until you check out. Always something that rings up incorrectly. Front end staff is rude and always complaining to each other. When you ask for price correction you get a terrible attitude and I was literally told to go shop somewhere else by the office person waiting on me. Store Manager was present and said absolutely nothing to either staff or me. A simple ‘I’m sorry’ from management would have gone a long way.
Mark W.
I was on vacation,camping at a nearby campground,and stopped in too purchase a few items,and saw that the store sold wine,so I picked up a couple bottles,I paid for my purchase,and left the store,as I was leaving the cart at the cart corral,the bag I had the wine in ripped,and one of the bottles of wine fell out and busted on the parking lot,,I went back into the store too Inform someone what had happened,so they could clean it up,before someone slashed there tire,or someone stepped on the broken glass, i went too customer service where an older lady and a young male employee were standing around,I preceded too explain too the lady what had happened.i expected her too send someone out right away,like the kid who was just hanging out,or God forbid,that she went out and cleaned it out herself,her response was I will tell Mr.so and so,I was like ok,it's on her if someone gets hurt,I did.my part by letting them know what happened,I wasn't sure what the stores policy on replacing damaged merchandise was,I asked about getting another bottle of wine or a refund, she looked at me chuckled and In a very superior and demeaning tone said "we didn't break it",I was like you don't have too.be rude.she looked at the other employee and asked him.if he thought she eas being rude, wich i.consdired too be.rude as well,beings that I was the customer,and the one she was being rude too,and the other employees opinion as roo whether she was being rude was completely irrelevant. I told her I was very disappointed in her attitude, and that i.wss just trying too.do.the right thing by informing them of the incident, and didn't expect too be treated so rudely for.my efforts