Fond Travels Reviews | Read Customer Reviews of fondtravels.com

Fond Travels Reviews | Read Customer Reviews of fondtravels.com

Fond Travels reviews

253 approved reviews, newest moderated first

orlando L.
Aug 26, 2024
Dexter help me with my portion g pass
Dexter help me with my portion g pass
Response from Fond TravelsSep 21, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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Lorna
Aug 21, 2024
Harvey is excellent
Harvey had been very helpful in rebooking our flight and making hotel reservations for us when our flight got canceled.
Response from Fond TravelsSep 21, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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Sami K.
Aug 21, 2024
Harvey is excellent
Harvey is excellent, smart and efficient. Great person to have on your staff.
Response from Fond TravelsSep 21, 2024
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
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Veronica
Aug 12, 2024
Dexter was a great help
Dexter was a great help
Response from Fond TravelsAug 13, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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Montrel M.
Aug 11, 2024
Dexter did good very helpful
Dexter did good very helpful
Response from Fond TravelsAug 13, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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isabella M.
Aug 2, 2024
FRAUD ALERT
FRAUD ALERT: this company interjected my call to Chase Travel while I was on hold and fraudulently took my credit card and personal information by pretending to be the bank's third party & charged my card. I have reported them to the police and opened a dispute with the bank, who had no idea of who they are nor has any business with them. I highly suggest that you avoid any business with them. There is a police investigation open on them and despite trying to get my money back they kept being extremely rude and ghosting me every time I contacted them to also have my information removed from their records.
Response from Fond TravelsAug 13, 2024
We appologize for the inconvience caused you. In order to assist you with your concern, We tried to reach you. However, You seems to be busy at the moment. Please note that at Fond Travels, we always obtain prior written approval before charging any amount by specifying the service being provided. The decision to proceed with the services was entirely at your discretion. Only after receiving your approval, our travel advisor confirmed the services for you. We would like to inform you that after thorough investigation, Your bank has already resolved the dispute in the favour of Fond Travels since the complete services was provided by us. To help us resolve the issues you faced and to ensure that we take appropriate action, we kindly request that you share more details about your experience. Please email us at [email protected] with specific information regarding your booking or any other relevant details. Your satisfaction is our priority, and we are committed to resolving any issues to your satisfaction. We look forward to the opportunity to assist you further and make things right.
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Juanita A.
Jul 31, 2024
Diego Sanchez
Diego Sanchez help us out with our flight, I like spirit airlines and it’s the best they attend us well and great service.
Response from Fond TravelsAug 13, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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forat K.
Jul 30, 2024
I call Harvey and he very patient with…
I call harvey twice and he was very patient and helpful and he help me with my flight i wanna say thank you for your help
Response from Fond TravelsAug 13, 2024
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
Report