Folsom BikeReviews of folsombike.com

Scott was very helpful. I'm happy with my purchase and would definitely buy another bike at Towne Center. Thanks,

Best shop in the Sacramento area!

friendly staff, knowledgeable, and great selection of bikes and gear!

Helpful and fun!!!! Everything a bike shop should be!

Excellent customer service. Friendly, knowledgeable staff. Folsom Bike has been our go to bike shop for many years.

I had Folsom Bike pack and ship a bike that I bought, and when I received the bike it was missing the seat clamp wedge. This was a loose item and should have been boxed with the other loose items on the bike. Unfortunately they did not want to take any responsibility for the missing piece. I paid them over $250 to pack and ship the bike to me, and they couldn’t do that correctly.

I went there to purchase a pair of indoor cycling shoes, their was a great sale going on 70% off. I sat their trying on shoes and no one came and asked how I was doing. I then got up and looks for someone to help me get the correct shoes and no one was around to assist me. I even made eye contact with me employee. I ended up purchasing road bike shoes that do not work Work with my bike. I then emailed and asked if I can return or exchange. I received an email back saying sorry you bought them on sale, but send me the shoes you got and I will see what I can do. I have now been in again after speaking with Erin and she was able to assist me with the exchange of my shoes and I am now ready for the bike! Thank you Scott for getting me fitted properly and with the right shoes this time. Second time I really enjoyed my experience. Thank you.

2nd bike purchased in a month. Great customer service. Thank you.