Tucktec Folding KayaksReviews of foldupkayaks.com

Outstandingly tough, simple to transport kayak with great customer service backing it up. less hassle on land=more fun on the water. I just purchased another to share! #Tucktec

My husband and I got tucktecs for each other for Christmas and it was the best gift we've ever gotten. Being on the water is like a little vacstion, the boat is stable, spacious, light and easy to store. After the first two assemblies, it took us minutes to put together. We get to take our kayaks everywhere in our Mazda 3 without a rack!

When I was deciding on which foldable kayak to buy, I called Tucktec with a bunch of questions and they were so patient and helpful. I decided to go with a 10-ft pro Tucktec, and love it so far. Their customer service is excellent, and they also are very active in their Facebook customer service account, lending helpful hints and answering questions. I am a senior woman, and can now fold the Tucktec in just 3-4 minutes. I am so happy to have a kayak that I can fold up and fit in my small compact car.

For about 2 years we have Inflatable kayaks, but they always felt more like a beach toy than anything else. (Not that there's anything wrong with a beach toy) A couple of weeks ago, we recieved our 10' TuckTecs and wow, do we ever love them. Stable, sturdy, fun, yet easily set up and broken down so they fit nicely into our Kia Soul. They are also really eye catching and all kinds of folks have come up to us to express interest in them. 10/10 would buy again!

I took my 2023 10 footer out and the sides collapsed, twice, with the factory seat. The return policy seemed really reasonable and I wasn't going to spend time fooling around with it seeing how many others were having issues. I didn't take photos of myself actively drowning so I guess that part's on me. I contacted customer service, returned it, tracking shows it was delivered 8/21. I checked on the 12th and they said they were running behind but should have it processed in a couple of days. Now we're going into October. Kayak season is done out here. It cost a lot to ship it back. I just want my money back to move on with my life. I keep hearing about the amazing customer service from this company, but l'm just not seeing it. When I tried to ask for help initially on their own (heavily moderated) forum I was accused of making it up by some members despite many others having similar problems, then was encouraged to modify the kayak to make it usable, which is not something I was interested in doing. Then when I tried posting this review in that forum after Tucktec dragging their feet to issue a refund, it was denied and redirected to a “customer service” group that Tucktec is using to astroturf their main forum. I just wanted a kayak to get outdoors and have some fun, not be gaslit by a company and their fans over whether I had the experience that I did or not.

Jonathan from Tucktec was quick to respond solving my problems even on a weekend. The Tucktec boat is easy to set up, lightweight to carry, and tracks well in the water. This a great boat for people with limited storage space. I prefer this kayak over my inflatable. I would recommend this boat and company.

So. from 5-10 business days to 20-30 business days After reading of buckling and people making their way to shore, I decided to cancel the order. -That took 8 emails. -A paypal case in the resolution center -3 weeks first got told : we'll reply within 48h. then: you'll hear about us next week then : silence Then, you'll hear about us next week had to write : ok, please press the freaking refund button already to get the to do something. I cannot imagine if I had kept the order going what that would have ended up like. Very glad to be done, and I won't buy one, probably ever. You may be one of the lucky people that have no problem. I wasn't, and I haven't even touched the product. Good luck

Complete trash. My Tucktec broke on only the 3rd time using. Entire seam cracked and split like tissue paper. All I want is my money back and they want to send me another terrible kayak. Stay away from this company and their kayaks.