Fogo de ChãoReviews of fogodechao.com

Unprofessional Experience We came to Fogo for a friend’s birthday celebration and were extremely disappointed by the service and attitude of the staff. We were seated for over an hour before anyone came by with meat. When we asked for medium-well, we waited another 20 minutes — still nothing. I eventually called the manager over to explain that we had been waiting for an hour and a half with no food being served. Her response was shockingly unprofessional — the very first thing she said was, “Well, maybe because you asked for halal or kosher meat.” I was stunned. We had never made such a request, and when I asked why she would assume that, she glanced at my friend wearing a hijab and said, “Oh, I just assumed.” That kind of assumption and stereotyping is completely unacceptable. Not only was the service terrible, but the manager’s comment was incredibly rude, disrespectful, and discriminatory. We left feeling insulted and deeply disappointed. I would not recommend this restaurant to anyone who expects respectful service or basic professionalism.

The selection of fruits, roasted vegetables, hot items and meats is AWESOME! So many different flavors and textures that I've gone there on 3 separate occasions and all 3 were indescribably good. Service is extra attentive and they spare no efforts to serve us customers.

This review is for the Wayne, NJ location. I have eaten her several times. The food and service are great. I like it so much that I have scheduled two events here. Looking forward to dining here again!

Very bad food experience at the Schaumburg, IL location! I got a food poisoning! Response after my complaint was, “ sorry”! That’s the worst customer service ever! Definitely will not go back there again! My associate also got sick from their food!

This is a review for the Philadelphia Fogo. Never had a bad meal here. It's gimmicky, sure, but the meat is always great. Drinks are a bit expensive, but that's to be expected considering the meal isn't at all expensive! Highly recommended

Made a 4:45 reservation (Lynnwood WA location) for Saturday 02/15/2025 & so glad. At 4:30 there was a line up at the door. The huge parking lot was packed. Spendy menu which was expected. Had the meat on a sword which ranged from very good to delish !!! Be forewarned, meat on the sword tends to become square in shape so as I ordered rare half might be medium well so a watchful eye will get the right cut. Don't hesitate to request a 're-cut'. I gave 3 stars as the wait staff became easily confused when fine tuning drink orders. My favorite was the flank steak, least was the sausage which had way too much salt. BTW, the salad bar was to die for, even had lox/salmon. 1 actual complaint. I want my gin n tonic in a pounder (16 oz glass, had to explain, 3 different waiters acknowledged yet still brought my drink in a fru fru glass stating this is how they serve beer. 5 stars if not for this. Maybe next time I'll order ice tea.

always good

I really wanted to like this place but they absolutely messed up my take out order as a FIRST TIME GUEST. I ordered the Date Night package online through their website and it was very easy to use and complete the order. The prices were as expected so when the total with tip came to about $200, I wasn't surprised. What did surprise me was how what I ordered and what I was given was COMPLETELY INACCURATE. Firstly, I ordered the Date Night package with the bone in ribeye. They gave me filet mignon and salmon. Did they contact me and ask if they could make this change? No, they didn't. - 1⭐️ Secondly, the Date Night package comes with a bottle of wine. Did I get the wine? No, I did not. I asked for the wine when I picked up the order and was told (not by a manager) that "ABC laws won't allow them to give me" the paid for wine. Instead, they subbed a Shrimp Cocktail. Did they call before I arrived and ask if they could do that substitution? No, they did not. Instead, they subbed a much lower cost item for the wine. Also, it's not against the law to sell me a sealed bottle of wine. If it was, they shouldn't have the option on the menu and Cooper's Hawk wouldn't exist. - 1⭐️ Thirdly, I ordered extra pão de queijo. Did I get the extra bread? No, I didn't. WTF. That's really all I wanted... - 1⭐️ Overall, the food was OK, it was well packaged, and we enjoyed what we could. However, I will NEVER order take out from them again and if I have to, I will rip the bag open in the restaurant and ensure that my order is accurate BEFORE I drive an hour all the way home. The whole experience makes me not even want to dine in. Next time, I'll just wait for Texas de Brazil to open. Never had an issue there.