Fogo de ChãoReviews of fogodechao.com

Expensive and just very average, Visited Liverpool restaurant yesterday, almost £50 tip added to bill, service was not even average, had to remind waiter about drinks order after waiting 25 mins, best cuts of meat are scarce, chips and mash arrived after we had eaten, chicken was dry - there really is nothing positive about our experience - definitely better available for the price, not a restaurant I would recommend

I wasn’t going to write a review but I was really bummed by my experience and they should know. This was my second year coming to the downtown Portland, OR location for my birthday. The previous year was great. This year not so much. Our waitress had a bad attitude. And after I told her I had a reward for my birthday she passed us off to a new waiter without saying anything. No, my shift is over, I’m going on break, I’m passing you off to my colleague, nothing. So the new guy is decent. He comes to check on us periodically. Mind you it was my friend and I, and probably like 5 other tables. It looked pretty slow but it seemed like forever between time getting checked on. So I told the second waiter it was my birthday I got my free desert but forgot to give him my reward because I told the first waitress. So when he brought my bill I told him about the reward and he told me he couldn’t adjust the bill because he already rang it up. I’ve never been to a restaurant where the bill can’t be adjusted for a customer, with rewards. I was beyond pissed. My experience with the restaurant has been tarnished. I treat myself once a year, and it cost too much not to have enjoyed myself thoroughly. It really bummed me out and I couldn’t stop thinking about it. I honestly don’t see myself going back ever.

I really wanted to like this place but they absolutely messed up my take out order as a FIRST TIME GUEST. I ordered the Date Night package online through their website and it was very easy to use and complete the order. The prices were as expected so when the total with tip came to about $200, I wasn't surprised. What did surprise me was how what I ordered and what I was given was COMPLETELY INACCURATE. Firstly, I ordered the Date Night package with the bone in ribeye. They gave me filet mignon and salmon. Did they contact me and ask if they could make this change? No, they didn't. - 1⭐️ Secondly, the Date Night package comes with a bottle of wine. Did I get the wine? No, I did not. I asked for the wine when I picked up the order and was told (not by a manager) that "ABC laws won't allow them to give me" the paid for wine. Instead, they subbed a Shrimp Cocktail. Did they call before I arrived and ask if they could do that substitution? No, they did not. Instead, they subbed a much lower cost item for the wine. Also, it's not against the law to sell me a sealed bottle of wine. If it was, they shouldn't have the option on the menu and Cooper's Hawk wouldn't exist. - 1⭐️ Thirdly, I ordered extra pão de queijo. Did I get the extra bread? No, I didn't. WTF. That's really all I wanted... - 1⭐️ Overall, the food was OK, it was well packaged, and we enjoyed what we could. However, I will NEVER order take out from them again and if I have to, I will rip the bag open in the restaurant and ensure that my order is accurate BEFORE I drive an hour all the way home. The whole experience makes me not even want to dine in. Next time, I'll just wait for Texas de Brazil to open. Never had an issue there.