Focus CameraReviews of focuscamera.com

Customer service is good even though there happened some misunderstanding. Representative online told me there is no price matching while later customer service manager contacted and solved the issue. Thanks!

So far haven't even received camcorder. Paid almost 40 dollars for expedited shipping. Suppose to arrive on 2/15. I am leaving for a trip and needed it urgently on time. It is now 2/16 and just got an update it has been delayed. PLEASED? NOT SO MUCH!!! Will probably leave another feedback after it arrives if that ever happens! Received my camcorder 1 day late. Mails fault not Focus camera. Changed my review from 1 star to 4 because after I posted the review they called me within 5 minutes and refunded my 40 dollar expedited shipping charge even though it wasn't there fault! Camcorder bundle came correctly, everything present!

Bought a camera bundle from them and received what I ordered, as promised. One item was missing, so I reached out and they promptly sent out the missing item (memory card). Not sure why all the horror stories. I found it to be a good deal on my Sony a6300 and would buy from them again.