Focus Camera Reviews | Read Customer Reviews of focuscamera.com

Focus Camera Reviews | Read Customer Reviews of focuscamera.com

Focus Camera reviews

Showing 97 reviews with 1 star · Clear filters

Ryan J.
Apr 27, 2022
Shady shady shady
Ordered a Sony A7 IV, sales department confirmed it was in the shipping department and leaving out. Waited a few days (they charged my card) and never got a tracking number. Contacted sales and they told me it was out of stock and my order never went to shipping and I didn't get one...after confirming it was in shipping and leaving that day and charging my card. Shady as hell. Buyer beware.
Response from Focus CameraApr 27, 2022
Hello Ryan, I am sorry that your order was not shipped and the inventory was incorrect. We simply oversold as we are receiving limited quantities from the manufactures due to Covid still. I know that we are receiving more and they should be here in the middle of May. If you would like I can contact you when the item arrives so that we can complete your order and ensure you receive the item. If you would like for me to help you with this please feel free to email me at jperezfocuscamera.com. I hope to hear from you. Thank you, Joyce P.
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Doug P.
Jan 31, 2022
Poor Pen
Product was poor the cap would not stay on the pen in the writing position
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Michael Allan H.
Dec 5, 2021
I received a faulty product
I received a faulty product
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Mark
Nov 22, 2021
Avoid at all cost
Paid 15 extra for delivery, its been a week and package hasn't hit the carrier. I contacted FedEx and they haven't received any package, focuscamera blames FedEx and is trying to con me out of my money. I just filed with the better business bureau and will do a fraud chargeback with my bank tomorrow. This has been a horror story
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Demetria P.
Oct 27, 2021
I received an item that didn't work
I received an item that didn't work. After charging it for more than 8 hours it was very disappointing to learn that I had to send the item back.
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YK
Sep 3, 2021
I received the order, its on its way back now.
I received the order. Its on its way back, the quality of the sound is not good as stated.
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Matthew S.
Aug 29, 2021
Haven't gotten my lens filters and I…
Haven't gotten my lens filters and I paid extra for fast shipping.
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Renee A.
Jun 29, 2021
This is a pretty worthless company
This is a pretty worthless company. I paid $80 for a pair of Ray Bans as a gift. What I received from Focus Camera were a pair of persols in a Ray Ban box that was beat up with a sticker that said persol on it. Also more writing in sharpie on the box of other product numbers. I immediately reached out to Focus Camera and told them they sent the wrong glasses and included pictures of the box and glasses they sent me. They provided me a return label. Once they received their glasses back, they gave me the run around for a week, wasting my time having to do 2 different customer support chats. Then they sent me an email after ignoring me in the 3rd support chat, stating that THEY received the wrong glasses back and wouldn’t be issuing a refund. Do not waste a cent with this company. They have no idea what they are doing. Now I am out $80 for literally nothing but a headache as I don’t even have the wrong glasses they sent anymore
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